Sales Coordinator
Job Summary
Key Responsibilities:
- Act as the main liaison between the hotel and the Head Quarters Sales Office.
- Coordinate daily sales activities and ensure smooth communication between departments.
- Support the Sales Managers in handling client inquiries bookings and follow-ups.
- Maintain accurate records of sales leads contracts and client communications.
- Assist in preparing sales reports presentations and proposals.
- Ensure all client requests are handled promptly and professionally.
- Coordinate site inspections group bookings and event requirements with relevant hotel departments.
- Monitor and update CRM or sales systems with relevant information.
- Provide on-site support during VIP visits events and major group arrivals.
- Ensure alignment between hotel operations and central sales strategies.
Requirements:
- Previous experience in sales or hospitality (preferably in a hotel environment).
- Strong communication and organizational skills.
- Ability to work independently and coordinate between multiple departments.
- Proficiency in English (additional languages are an advantage).
- Good knowledge of hotel operations and sales processes.
- Strong attention to detail and customer-oriented mindset.
Work Arrangement:
- Full-time on-site position at the hotel.
- Regular coordination with the Head Quarters Sales Office.
Green Coast Hotel-MGallery Collection is an equal opportunity employer that offers a professional and dynamic work environment an attractive compensation and benefits package and opportunities to develop your professional potential fully.
Method of Application:
All those interested can apply by choosing one of the three methods above:
Directly through Zoho Recruit
Application deadline: 31.05.2026
* All applications will be treated with strict confidentiality according to the law No. 9887 set by the Albanian Parliament for the "Protection of Personal Data".
* Only shortlisted candidates will be contacted.
Required Skills:
Required Qualifications: Proven experience in a hotel front desk or customer service role with at least 2 years in a Front Office Manager or 3-4 years as Assistant Front Office Manager. Excellent communication and interpersonal skills with a friendly and professional demeanor. A guest-centric mindset with a focus on delivering exceptional service. A degree or diploma in hospitality management or a related field is an advantage. Proficiency in hotel management software. Ability to work flexible hours including weekends and holidays. A passion for hospitality and commitment to providing an exceptional guest experience. Ability to prepare and manage departmental budgets balancing financial goals with maintaining high service standards. Strong leadership skills with the ability to inspire motivate and develop a team while maintaining service excellence. International Working Experience Preferred. Fluency in English Italian language knowledge is a plus but not mandatory. Key Competencies: Leadership and team management skills. Strong problem-solving abilities and decision-making skills. Attention to detail and high standards of cleanliness and service. Ability to handle sensitive guest information and issues with discretion. Financial awareness and the ability to manage budgets and monitor revenue. Excellent time management and organizational skills. Ability to work collaboratively with other hotels departments to achieve overall goals.