Food & Beverage Trainer

We are seeking a highly skilled and motivated Food & Beverage Trainer to join our team in Sofitel Madina. As a key member of our organization you will be responsible for developing and implementing comprehensive and practical training programs to enhance the skills and performance of our Food & Beverage staff.

• Design develop and deliver engaging training programs for Food & Beverage staff at all levels based on LQA & Brand standards.
• Assess training needs and create customized curricular to address skill gaps and improve overall performance
• Conduct regular evaluations of training effectiveness and make necessary adjustments to programs
• To be the role model as rooms division mentor and coach for supervisors to enhance their leadership and training abilities
• Stay updated on industry trends and best practices to ensure our training programs remain cutting-edge and accessible
• Collaborate with department heads to align training initiatives with operational requirements and hotel objectives
• Develop and maintain training materials including manuals presentations and e-learning modules in coordination with L&Q dept..
• Monitor and report on training metrics to demonstrate ROI and identify areas for improvement
• Foster a culture of continuous learning and professional development within the Rooms department
• Collaborate closely with Learning & quality department to monitor the progress of rooms department to be in full compliance with brand & Local standards as well as company Programs.

Qualifications :

• Bachelors degree in hospitality management Business Administration or related field
• Minimum 7 years of experience in F&B with at least 3 years in leading position
• Professional certification such as Certified Hospitality Trainer is preferred
• Strong leadership and management skills with the ability to motivate and inspire teams
• Excellent communication and presentation skills in both English and Arabic
• Proficiency in training methodologies and adult learning principles
• In-depth knowledge of F&B best practices and hospitality industry standards
• Demonstrated ability to design and implement effective training programs
• Strong analytical and problem-solving skills to assess training needs and measure outcomes
• Proficiency in Microsoft Office Suite and familiarity with training software and e-learning platforms
• Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene

Additional Information :

Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team 
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time