Service Engineer

القاهرة - مصر

الراتب شهرياً: لم يكشف

تاريخ النشر: 09-10-2025

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

What is the job about

The Service Field Engineer Is responsible for the execution of the repair and maintenance work as agreed with the customer.

He/she is responsible for customer satisfaction in the assigned market is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner.

Your main responsibilities:

Make a risk assessment for every task.
Reports on matters related to Safety Health and Environment.
Disassembles inspects trouble-shoots repair and replace parts reassemble pumps pump systems and accessories in a field service.
Advises the customer about shortcomings in the total system which can prevent problems and offers a solution to these problems.
Assists his/her manager by identifying and providing solutions for service and warranty matters depending on the complexity of the issues special consultation with technical support may be required.
Prepare clear and complete service reports and ensure that these are submitted on time (warranty claims working hours FAS etc.;)
Registers the identified product quality issues in the systems.
Assists in project execution installation support commissioning etc.
Executes the agreed maintenance services and SLA for service agreements.
Provides feedback of relevant information to the respective stakeholders (sales and service sales PUs operations including identified leads.
Prepares input for quoting out-of-warranty repairs.
Collects installed base information.
Continue learning and development to build up hands-on service capability.
Masters use of service tools and equipment.
Reports on matters related to Safety Health and Environment.
Lives in Grundfoss core values takes responsibility for own actions and takes care of colleagues partners and customers.

Your Background:

Technical education knowledge of electrical/mechanical engineering
2 years of work experience in the industry or comparable environment
Experience with pump technology
SAP experience preferred
Ability to participate in work with processes or projects within the service environment

Do you want to learn more

This position is based in Egypt Cairo .If this sounds appealing to you please upload your CV/resume and cover letter today via our Careers portal.

If you want to dig deeper into the Grundfos universe please visit us onLinkedInor Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos check outMeet our people

We look forward to hearing from you.

What is the job about The Service Field Engineer Is responsible for the execution of the repair and maintenance work as agreed with the customer.He/she is responsible for customer satisfaction in the assigned market is technical accountable and works -independently or together with ASP to address cu...

What is the job about

The Service Field Engineer Is responsible for the execution of the repair and maintenance work as agreed with the customer.

Your main responsibilities:

Make a risk assessment for every task.
Reports on matters related to Safety Health and Environment.
Disassembles inspects trouble-shoots repair and replace parts reassemble pumps pump systems and accessories in a field service.
Advises the customer about shortcomings in the total system which can prevent problems and offers a solution to these problems.
Assists his/her manager by identifying and providing solutions for service and warranty matters depending on the complexity of the issues special consultation with technical support may be required.
Prepare clear and complete service reports and ensure that these are submitted on time (warranty claims working hours FAS etc.;)
Registers the identified product quality issues in the systems.
Assists in project execution installation support commissioning etc.
Executes the agreed maintenance services and SLA for service agreements.
Provides feedback of relevant information to the respective stakeholders (sales and service sales PUs operations including identified leads.
Prepares input for quoting out-of-warranty repairs.
Collects installed base information.
Continue learning and development to build up hands-on service capability.
Masters use of service tools and equipment.
Reports on matters related to Safety Health and Environment.
Lives in Grundfoss core values takes responsibility for own actions and takes care of colleagues partners and customers.

Your Background:

Technical education knowledge of electrical/mechanical engineering
2 years of work experience in the industry or comparable environment
Experience with pump technology
SAP experience preferred
Ability to participate in work with processes or projects within the service environment

Do you want to learn more

This position is based in Egypt Cairo .If this sounds appealing to you please upload your CV/resume and cover letter today via our Careers portal.

We look forward to hearing from you.

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المهارات المطلوبة

Debugging
Computer Networking
ConnectWise
PKI
PowerShell
Windows
C#
Automotive Diagnostics
تصوير طبي
Azure
الدعم الفني
استكشاف الأخطاء وإصلاحها

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عن الشركة

What

Vibe Fitness delivers high-energy personal training, pop-up fitness classes and corporate wellness around UAE. With the combination of infectious music, enthusiastic instructors and creative workouts our mission is to get people moving whilst encouraging healthier

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