Front Office Manager
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
The Front Office Manager is responsible for all aspects of guest service and guest satisfaction that is generated and maintained by daily operations of the front office including but not limited to front desk guest services and Service(telephone) while consistently achieving exemplary guest service and adhering the policies and procedures and your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.
Primary Responsibilities
- Confidence in communicating with guests and colleagues to ensure cohesive collaboration
- Conquer challenges alongside guests transforming dilemmas into success stories through creative solutions
- Recruit train and mentor Front Office team members nurturing their professional growth and diligently monitoring their performance
- Adhere to OH&S requirements promptly respond to emergencies and prioritise the safety of both guests and staff
- Exhibit proficiency in accurately handling reservations managing guest accounts and analysing reports and data
- Closely monitor budgets expenditure and revenue to make informed operational decisions and achieve financial objectives
Qualifications :
Experience in brand hotels.
Excellent command in English / additional language is an advantage.
Strong reporting and analytical skills.
Good analytical and numeric skills.
High level of organization and time management skill.
Additional Information :
Multi-tasking
Data Entry
Computer Skills
Flexibility
Organization
Attention to Detail
Communication
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- مكتب الإستقبال
- خدمات النزلاء
- إدارة الفندق
- Eaglesoft
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
