Account Manager KSA

Accountability of the Role:

Deliver Increase in Volume and Margin for the ME region through sustainable value creation with Key Accounts while maintaining excellent customer relationships.

Responsibilities / Accountabilities:

Commercial delivery:

• Develop Key Account plans to build customer/consumer preference for Lubrizol through right value prepositions and drive volumes for achievement and growth in the region.
• Conduct customer annual volume/Margin planning & phasing and monitor the sales objectives on monthly / quarterly and annual basis.
• Ensure Increase in Share of Business (Value Share) across segments as per Strategic Plan
• Maintain a close watch on customers credit status and ensure collection of outstanding as per the credit policy/applicable credit limit.
• Close working with PMG team for pitching in with the right product for right application.
• Tender business management with Key National Oil companies/customers in the region who work on a tender business model. Knowledge of right incoterms for the process.

Relationship management:

• Maintain top quartile relationships with all the key accounts for ensuring overall pipeline & revenue growth.
• Make regular sales calls to designated accounts and record the same in CRM tools in terms of Call recording opportunity tracking Competitor activity updating the account plans etc.
• Build strategic alliances with target customers for providing sustainability to growth agenda in the region.
• Coordinating with cross-functional teams for supply planning product delivery and account receivables.
• Demand planning and forecasting

Requirements (education experience competencies and specific job requirements):

• Engineering Graduate (Experience in Chemical/Petroleum industry or Graduate in Chemical Sciences preferred.
• 8 to 10 years experience in related field of Sales and Customer Management with added knowledge of Lubricant/additives and application
• Process and system oriented with proven Plan execution skills.
• Commercial Acumen Analytical & Data handling Skills
• Negotiation & Execution skills
• Creative thinking
• Adapts to changes in environment & able to meet goals effectively in dynamic markets.
• Arabic language proficiency is a must

Competencies for the Role:

• Driving Success
• Building Relationship
• Strategic Thinking
• Financial Acumen
• Communicating Information