Hostess
نُشرت في :
10-07-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Job Purpose: To provide a warm and welcoming first impression manage guest seating efficiently and ensure a positive start to the dining experience.
Key Responsibilities:
- Guest Greeting and Seating:
- Greet guests warmly and professionally upon arrival.
- Manage the waiting list and accurately estimate wait times.
- Seat guests according to restaurant layout and table availability considering guest preferences.
- Provide menus and inform guests of any specials or promotions.
- Escort guests to their tables with a friendly and welcoming demeanor.
- Reservation Management:
- Manage and confirm reservations accurately.
- Organize and maintain the reservation system.
- Communicate reservation changes or special requests to the management and serving staff.
- Guest Communication:
- Answer phone calls and respond to inquiries promptly and professionally.
- Provide information about restaurant hours menu items and services.
- Handle guest complaints or concerns with tact and diplomacy escalating to management when necessary.
- Front-of-House Organization:
- Maintain a clean and organized host/hostess station.
- Ensure adequate supply of menus and other materials.
- Coordinate with serving staff to ensure smooth table turnover.
- Monitor the flow of guests and anticipate seating needs.
- Team Support:
- Assist serving staff with tasks as needed such as delivering messages or assisting with seating arrangements.
- Communicate effectively with all team members.
- Support the asst. manager and store manager with front of house tasks.
- Compliance and Professionalism:
- Adhere to company dress code and maintain high standards of personal hygiene.
- Follow all company policies and procedures.
- Maintain a professional and courteous demeanor at all times.
Qualifications :
Job Competencies:
- Excellent customer service and communication skills.
- Strong organizational and time management skills.
- Ability to multitask and work efficiently under pressure.
- Ability to remain calm and professional in a fast-paced environment.
- Friendly and welcoming personality.
- Basic computer skills and familiarity with reservation systems.
Additional Information :
Key Performance Indicators (KPIs):
- Guest satisfaction with the initial greeting and seating process.
- Efficiency of table turnover and wait time management.
- Accuracy of reservation management.
- Professionalism and demeanor when interacting with guests and staff.
- Organization and cleanliness of the host/hostess station.
Remote Work :
No
Employment Type :
Full-time
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
