Bell Captain
نُشرت في :
06-07-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
We are seeking a well-organized and service-driven Bell Captain to lead and coordinate our bell team ensuring warm welcomes smooth departures and seamless guest assistance.
- Ensure the prompt and efficient handling off all guest luggages on arrival during stay departure and the luggage store as well as ensure safety and security of guest luggage.
- Assure that every luggage is covered with a baggage claim tag.
- Parking of guests and visitors vehicles in the designated hotel parking area.
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.
- Handle issuance of guest room key cards and ensure effective control for guest security.
- Report any unusual occurrences or requested to manager.
- Be aware of the hotel accident Prevention Policies.
- Responsible for the efficient clean safe and hygienic maintenance of the Bell Desk area.
- Maintains accurate records / documentation as per operational and organizational requirements.
- Responsible for lobby paging services.
- Practices suggestive selling and able to familiarize guests to hotel facilities.
- Co-ordinates with Front Office to ensure that payment of guest folios is protected at all times vis--vis scanty baggage procedure & release of guest bags on departure.
- Escorts guests to their rooms. For the first time guests explain hotel facilities. In the room explain room facilities such as (how lights & TV function safe AC fire exit etc.)
- Ensure luggage is placed for guest to unpack.
- Ensures that all guests are greeted on arrival & departure of the hotel and escorting each individual to the right direction.
- Review logbook verify outstanding and follow up pending. Identify if any special assignment for the day.
Qualifications :
- Previous experience in a bell or concierge role with leadership responsibilities.
- Strong communication skills and guest service attitude.
- Professional appearance and positive demeanor.
- Good command of English and Arabic.
- Ability to lift luggage and assist guests as needed.
Remote Work :
No
Employment Type :
Full-time
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
