Credit Control Manager

The Credit Control Manager will be responsible for the technical and operational aspects of credit control at Tahaluf working alongside the Collections Manager and reporting to the Head of Credit Control. This role focuses on ensuring systematic efficiency accurate reporting and resolution of technical issues to support effective credit control operations.

Key Responsibilities

Manage and monitor eventbyevent financial reporting providing detailed analysis of receivables status and collection progress

Lead the resolution of technical issues related to invoicing payment portals and client documentation

Oversee the systematic implementation of followup protocols including automated communications and escalation procedures

Monitor and maintain credit control action plans ensuring timely execution and followthrough

Resolve complex contracting issues and documentation queries in collaboration with relevant stakeholders

Develop and maintain comprehensive reporting dashboards for tracking collection performance metrics

Ensure accuracy and completeness of AR data across all systems

Coordinate with the Collections Manager to align technical solutions with collection strategies

Implement and monitor KPIs for measuring the effectiveness of credit control processes

Maintain and enhance documentation of credit control procedures and policies

Support the Head of Credit Control in process improvement initiatives

Collaborate with shared services teams to optimise system integration and data accuracy

Qualifications :

Qualifications & Experience

Bachelors degree in Finance Accounting or related field

58 years of experience in credit control or accounts receivable management

Strong technical background in AR systems and financial software

Proven experience in managing complex reporting and analysis functions

Experience with ERP systems and financial databases

Skills & Qualities

Advanced Excel skills including pivot tables VLOOKUPs and data analysis

Strong analytical and problemsolving abilities

Excellent attention to detail and accuracy

Proficient in financial reporting and analysis

Knowledge of AR processes and best practices

Arabic language skills preferred but not mandatory

Strong system and process orientation

Excellent organizational and time management skills

Ability to work effectively in a fastpaced environment

Good communication skills in English (written and verbal)

Experience with automation tools and reporting systems

Technical Requirements:

Proficiency in financial management systems and AR modules

Advanced Excel and data analysis capabilities

Experience with reporting tools and dashboard creation

Understanding of payment portals and integration systems

Knowledge of credit control automation systems

Working Relationships:

Reports to: Head of Credit Control

Internal: Collections Manager Finance team Shared Services team IT team

External: Clients finance teams System vendors Technical support teams

Key Performance Areas:

Accuracy and timeliness of eventbased reporting

Resolution rate of technical and invoice queries

Effectiveness of followup protocols

Compliance with escalation procedures

Quality of action plan monitoring and execution

System efficiency and process improvement

Documentation accuracy and completeness

This role offers an excellent opportunity for a technically skilled credit control professional to contribute to the optimization of credit control operations in a dynamic and growing organisation within the Kingdom of Saudi Arabia.

Additional Information :

What you will get

• Medical Insurance for individual and family  
• Annual leave 25 days
• Remote working on Sundays  
• Working anywhere 1 month every year
• School fees contribution 40000 SAR per child per year (up to a max of three children) 
• Wellbeing Benefits  
• Family visa costs (up to a max of three children) 
• Individual annual flight allowance for expats

International Relocation Package*: 

• Paid flight to Riyadh individual and family (up to a max of three children) 
• 60 days accommodation or suitable serviced apartment from your arrival date or a oneoff payment of SAR 5000 
• Up to SAR 2500 reimbursement of shipping goods/excess baggage costs
• Individual annual flight allowance
• Paid flight home for individual and end of service gratuity payment when leaving the company (if applicable)  

Local Relocation Package*:  

• Paid flight to Riyadh individual and family (up to a max of three children) 
• 30 days accommodation or suitable serviced apartment from arrival date or a oneoff payment of SAR 5000 
• Up to SAR 2500 reimbursement of shipping goods/excess baggage costs

*If eligible  

We dont just accept difference we celebrate it.  We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit.  We are proud to provide a disabilityfriendly environment. If you require any support or adjustments to participate in our interview or selection processes please let us know.

Remote Work :

No

Employment Type :

Fulltime