Wallet Payments Operations Specialist
نُشرت في :
15-04-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
About Yassir
Yassir is transforming mobility and financial services across emerging markets. Our digital wallet and payments ecosystem empower millions of users drivers and businesses with seamless transactions cashin/cashout operations and financial inclusion. As we continue to expand we are looking for a Wallet & Payments Operations Specialist to ensure smooth financial transactions optimize wallet performance and enhance operational efficiency.
Your Mission
- As a Wallet & Payments Operations Specialist you will play a critical role in managing digital wallet operations resolving payment issues and ensuring seamless cash flow across the Yassir ecosystem. You will work closely with agents merchants internal teams and financial partners to troubleshoot walletrelated problems monitor payment flows and improve transaction reliability.
What Youll Be Doing
- 1 Wallet & Payments Operations ManagementOversee endtoend wallet operations ensuring seamless customer driver and agent cashin/cashout processes resolving issues such as failed transactions settlement delays and liquidity constraints.Ensure smooth payout processing for drivers merchants and wallet configurations and marketspecific settings to ensure system stability.
- 2 Troubleshooting & Issue ResolutionAct as the first responder for wallet and paymentrelated issues working with sales teams agents and customer failed transactions incorrect balances and payout errors ensuring timely with product finance and tech teams to escalate and fix recurring operational structured feedback to improve transaction success rates and reduce friction in payment processes.
- 3 Performance Monitoring & Process OptimizationTrack and analyze key wallet and payment KPIs (e.g. transaction success rates payout speed agent liquidity levels).Conduct rootcause analysis on operational inefficiencies and recommend compliance with internal financial policies and regulatory guidelines.
- 4 CrossTeam Collaboration & Market SupportWork closely with customer support sales product and finance teams to enhance wallet insights on market trends and operational challenges helping to optimize agent and merchant networks.Support the launch of new financial products payout features and process improvements.
What Were Looking For
- 23 years of experience in wallet operations fintech payments financial services or digital payments operations.
- Strong understanding of digital wallets cashin/cashout flows and merchant/agent payment ecosystems.
- Handson experience troubleshooting transaction failures settlement delays and liquidity challenges.
- Datadriven mindset with the ability to analyze trends identify inefficiencies and recommend process improvements.
- Excellent communication skills in French Arabic and English (spoken and written).
- Strong collaboration skills to work effectively with internal teams external partners and financial institutions.
Why Join Yassir
- Be at the forefront of fintech innovation in one of the fastestgrowing digital financial ecosystems.
- Make a real impact by improving financial accessibility across emerging markets.
- Collaborate with top talent and work in a highgrowth fastpaced environment.
- Advance your career in fintech operations gaining handson experience with digital payments and wallets.
- Ready to take on this challenge Apply now and be part of Yassirs journey to reshape financial services!
Required Experience:
Unclear Seniority
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
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