drjobs Policy Management Executive - Business Support English

Policy Management Executive - Business Support

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موقع الوظيفة drjobs

الرياض - السعودية

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الوصف الوظيفي

General Overview:

Our client a leading global Insurance company is looking to hire a Policy Management Executive to join their team in Riyadh KSA. We are looking for candidates with a strong background in Business Support activities and prior experience in issuing and setting up policies within the Medical Insurance Industry.

Key Responsibilities:

  • Coordinate with different internal departments and partners in the implementation of new and renewal accounts to effectively set up benefit plans groups and member information.
  • Establish and comply with a clientspecific service plan.
  • Ensure that the documentation received is complete and logical as per system requirements.
  • Review the Table of Benefits for acceptability/consistency of system requirements.
  • Review the member census received for new policies as per regulatory compliance and system requirements.
  • Reconciliate census against the system active list for renewal policies.
  • Request for additional information based on system and compliance requirements.
  • Set up benefits in the system and all its other linkages.
  • Set up a system with group and member details.
  • Responsible for releasing member welcome packs for newly installed policy and renewed policies.
  • Ensure that all group policies that have been setup have been successfully created from the partners system.
  • Reconciliate accuracy between internal and partners system before releasing member cards.
  • Review midyear policy changes and update system as required.
  • Ensure that the output required for the midyear policy change has been coordinated within departments and released as required.
  • Serve as a liaison between internal departments and business partners in resolving daily service issues related to newly incepted/renewed group.
  • Act as a Subject Matter Expert for any system related query for policies.
  • Research and resolve issues in daytoday operations.
  • Perform daily weekly monthly reconciliation between systems.
  • Perform routine maintenance report preparation and issue resolution with efficient book of business management through timely and proper utilization of internal tools.
  • Perform other duties as assigned and maintain high quality of work.
  • Provide the highest level of services in Policy Administration.
  • Monitor and manage team queue workflow and quality of work.
  • Build relationships with internal departments and partners to ensure smooth processing of client requests.
  • Identify potential process improvements and make recommendations to the organization.
  • Actively support team members and provide resources to enable all team goals are achieved.
  • Responsible for service levels turnaround times and quality.

Requirements

Skills & Experience:

  • Must have a Bachelors degree.
  • 2 to 3 years of experience with data entry preferably in Medical Insurance.
  • Analytical skills must be able to review data and identify any potential issues or discrepancies.
  • High attention to detail.
  • Must be able to conduct computer data entry.
  • Must be able to propose recommendations which are supported by various data pulls.
  • Proficiency in Microsoft Office Suite specifically in Excel.
  • Excellent written and oral communication skills.
  • Proven ability to work independently as well as a productive member of a team.
  • Exceptional organization and timemanagement focus.

نوع التوظيف

دوام كامل

القسم / المجال المهني

التأمين

الإبلاغ عن هذه الوظيفة
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