Full Time

Job DescriptionZendesk is seeking a dynamic and experienced Director of IT Customer Service and Support to lead and develop a high-performing team dedicated to supporting critical customer-facing processes specifically focusing on the Onboard to Renew (OTR) value stream. The ideal can

Job DescriptionZendesk is seeking a dynamic and experienced Director of IT Customer Service and Support to lead and develop a high-performing team dedicated to supporting critical customer-facing processes specifically focusing on the Onboard to Renew (OTR) value stream. The ideal can

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Job DescriptionSenior Business Systems Analyst - Backoffice ApplicationsWho were looking forZendesk is a service-first CRM company that builds powerful customizable software designed to improve customer relations. At Zendesk we encourage growth innovation and believe in giving back to

Job DescriptionSenior Business Systems Analyst - Backoffice ApplicationsWho were looking forZendesk is a service-first CRM company that builds powerful customizable software designed to improve customer relations. At Zendesk we encourage growth innovation and believe in giving back to

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Job DescriptionThe Business Process Manager role will be responsible for leading ongoing transformation efforts focused on the evolution of Zendesks business operations and core business processes. This role will be a key people Manager to champion the customer experience by analyzing

Job DescriptionThe Business Process Manager role will be responsible for leading ongoing transformation efforts focused on the evolution of Zendesks business operations and core business processes. This role will be a key people Manager to champion the customer experience by analyzing

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Full Time

Job DescriptionAt Zendesk we are committed to fostering a culture of excellence collaboration and innovation. We believe that strong administrative support is key to our success inviting motivated individuals to join us and grow within an inspiring and dynamic environment.About the Ro

Job DescriptionAt Zendesk we are committed to fostering a culture of excellence collaboration and innovation. We believe that strong administrative support is key to our success inviting motivated individuals to join us and grow within an inspiring and dynamic environment.About the Ro

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Job DescriptionAs a member of Zendesks Pricing and Packaging Team the senior associate will play a key role in shaping and executing Zendesks monetization strategies. Reporting to the Senior Director of Pricing and Packaging and working closely with key stakeholders in GTM Finance and

Job DescriptionAs a member of Zendesks Pricing and Packaging Team the senior associate will play a key role in shaping and executing Zendesks monetization strategies. Reporting to the Senior Director of Pricing and Packaging and working closely with key stakeholders in GTM Finance and

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Full Time

Job DescriptionExcellent opportunity to join Zendesks Internal Audit (IA) Team. You will be joining an impactful team that delivers timely and useful advice to Zendesk leadership.Reporting to the VP of Internal Audit the Manager Internal Audit Finance and Operations will help develop

Job DescriptionExcellent opportunity to join Zendesks Internal Audit (IA) Team. You will be joining an impactful team that delivers timely and useful advice to Zendesk leadership.Reporting to the VP of Internal Audit the Manager Internal Audit Finance and Operations will help develop

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Job DescriptionFinance & Strategy Senior Analyst Finance Shared Services (Manila)Responsibilities:This role will directly report to the Finance & Strategy Sr. Manager of Finance Shared Services to help transition stabilize and perform Finance Planning & Analysis functions in Manila.Re

Job DescriptionFinance & Strategy Senior Analyst Finance Shared Services (Manila)Responsibilities:This role will directly report to the Finance & Strategy Sr. Manager of Finance Shared Services to help transition stabilize and perform Finance Planning & Analysis functions in Manila.Re

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Job DescriptionWho were looking forZendesks Enterprise Business Intelligence & Reporting team is seeking a proactive motivated creative and experienced BI professional to support a portfolio of enterprise dashboards using modern BI approaches frameworks and governance principles to en

Job DescriptionWho were looking forZendesks Enterprise Business Intelligence & Reporting team is seeking a proactive motivated creative and experienced BI professional to support a portfolio of enterprise dashboards using modern BI approaches frameworks and governance principles to en

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Full Time

Job DescriptionZendesks (Enterprise) Data Governance Office (DGO) is seeking a proactive hard-working and experienced data governance professional to establish and promote modern data and analytics governance principles policies standards processes and tools. This role requires a broa

Job DescriptionZendesks (Enterprise) Data Governance Office (DGO) is seeking a proactive hard-working and experienced data governance professional to establish and promote modern data and analytics governance principles policies standards processes and tools. This role requires a broa

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Job DescriptionThe CCaaS CSM Specialist is a dynamic advisory role responsible for ensuring customers rapidly achieve business outcomes using Zendesks Contact Center as a Service (CCaaS) capabilities. This is a specialized function within the Customer Success organization focused on d

Job DescriptionThe CCaaS CSM Specialist is a dynamic advisory role responsible for ensuring customers rapidly achieve business outcomes using Zendesks Contact Center as a Service (CCaaS) capabilities. This is a specialized function within the Customer Success organization focused on d

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Job DescriptionNote***: This is a hybrid role combining remote and on-site work requiring 3 days in the office and relocation to Pune.We are looking for a seasoned software engineer to join the team that owns building Agent experience in support products. Someone who identifies as a J

Job DescriptionNote***: This is a hybrid role combining remote and on-site work requiring 3 days in the office and relocation to Pune.We are looking for a seasoned software engineer to join the team that owns building Agent experience in support products. Someone who identifies as a J

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Full Time

Job DescriptionEnterprise Account ExecutiveJoin us at Zendesk where were on a mission to power exceptional service for everyperson on the planet. Were accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human co

Job DescriptionEnterprise Account ExecutiveJoin us at Zendesk where were on a mission to power exceptional service for everyperson on the planet. Were accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human co

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Full Time

Job DescriptionAre you a seasoned sales leader who thrives on building high-performing teams and shaping market strategy Zendesk is seeking a driven Senior Sales Manager to lead our SMB sales team in Japana pivotal role at the intersection of people leadership market growth and operat

Job DescriptionAre you a seasoned sales leader who thrives on building high-performing teams and shaping market strategy Zendesk is seeking a driven Senior Sales Manager to lead our SMB sales team in Japana pivotal role at the intersection of people leadership market growth and operat

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Job DescriptionIT Business Systems Analyst - Record-to-ReportLocation: Pune IndiaJob Summary:At Zendesk our IT team in partnership with business stakeholders is dedicated to enhancing the integration of finance operations and technology. As we expand our team in Pune we are looking fo

Job DescriptionIT Business Systems Analyst - Record-to-ReportLocation: Pune IndiaJob Summary:At Zendesk our IT team in partnership with business stakeholders is dedicated to enhancing the integration of finance operations and technology. As we expand our team in Pune we are looking fo

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Full Time

Job DescriptionAre you looking to join a growing team in the Customer Success - Renewals organization or to continue growing your career Maybe you work in a SaaS business and have an interest in Renewals or helping customers succeed but dont want the risk of learning on the job and hi

Job DescriptionAre you looking to join a growing team in the Customer Success - Renewals organization or to continue growing your career Maybe you work in a SaaS business and have an interest in Renewals or helping customers succeed but dont want the risk of learning on the job and hi

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Job DescriptionFinance & Strategy Process Lead Finance Shared Services (Manila)FSS Finance & Strategy serves as a trusted partner of the Global Finance & Strategy team who guides C-level decisions and company-wide pivotal initiatives through insightful analyses & thought partnership.

Job DescriptionFinance & Strategy Process Lead Finance Shared Services (Manila)FSS Finance & Strategy serves as a trusted partner of the Global Finance & Strategy team who guides C-level decisions and company-wide pivotal initiatives through insightful analyses & thought partnership.

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Job DescriptionThe Agentic Tribe is revolutionizing the chatbot and voice assistance landscape with Gen3 a cutting-edge AI Agent system thats pushing the boundaries of conversational AI. Gen3 isnt your typical chatbot; its a goal-oriented dynamic and truly conversational system capabl

Job DescriptionThe Agentic Tribe is revolutionizing the chatbot and voice assistance landscape with Gen3 a cutting-edge AI Agent system thats pushing the boundaries of conversational AI. Gen3 isnt your typical chatbot; its a goal-oriented dynamic and truly conversational system capabl

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Job DescriptionAI Specialist Customer SuccessThe AI Specialist Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialis

Job DescriptionAI Specialist Customer SuccessThe AI Specialist Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialis

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Full Time

Job DescriptionZendesk is seeking a Staff Accountant to be a key member of the Global Accounting Team!The Staff Accountant will be responsible for performing general ledger maintenance and reconciliation as well as other duties to assist with the monthly quarterly and annual general l

Job DescriptionZendesk is seeking a Staff Accountant to be a key member of the Global Accounting Team!The Staff Accountant will be responsible for performing general ledger maintenance and reconciliation as well as other duties to assist with the monthly quarterly and annual general l

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Full Time

Job DescriptionWelcome to the RevolutionZendesk exists to make it easy for businesses and customers to connect and we believe that starts on the inside. Great customer experiences are powered by great managers. Thats why were not here to tweak around the edges. Were here to transform

Job DescriptionWelcome to the RevolutionZendesk exists to make it easy for businesses and customers to connect and we believe that starts on the inside. Great customer experiences are powered by great managers. Thats why were not here to tweak around the edges. Were here to transform

Apply Now