Technical Support Spec Jobs in Longmont, CO

Job Description SummaryPost Sales support of customer issue. This can include repairs (both returns and field) technical support or a field service or other service request Responsible for departmental operations planning/execution or is focused on execution of professional activities within a techn...

Essential Job FunctionsCoordinates investigations to resolve information system issuesConducts research to understand explain and resolve technology issuesCommunicates updates to users that have been or may be affected by a problemFollows up with users after problems have been resolvedUtilizes help...

Position OverviewAs part of the Consumer Technical Support team you will deliver customer focused support through phone and email relating to ReSound hearing aids wireless accessories and mobile devices. Help to resolve issues and questions while providing basic product information and assistance. M...