Quality Manager Jobs in Oakton, VA

SUMMARY STATEMENT OF POSITION:The Quality Assurance Manager is responsible for the direct oversight of all quality assurance and quality improvement initiatives within crisis services programs (phone chat and text). This position maintains a strong working knowledge of Crisis Services operational ne...

SUMMARY STATEMENT OF POSITION:The Quality Assurance Manager is responsible for the direct oversight of all quality assurance and quality improvement initiatives within crisis services programs (phone chat and text). This position maintains a strong working knowledge of Crisis Services operational ne...

DescriptionJOB SUMMARYThe position is responsible for implementing quality assurance processes that meet the companys mission and brand standards target customer needs ensure employee satisfaction and focus on continuous improvement at the property level. This position champions the Quality function...