Passenger Service Agent Jobs in Miami Beach, FL

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

JOB OVERVIEWUnder the general guidance of the Delano Service Agent - PBX  - provides telephone customer service support for all calls received while maintaining the core experience guidelines at the property. PBX Agent is responsible for assisting both guest and internal calls ensuring all requests...