WWRFO Operations Excellence Program Manager

Imagine what you could do here. At Apple new ideas have a way of becoming extraordinary products services and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could WW Retail Fulfillment Operations (RFO) team operates at the critical intersection of Retail and Operations ensuring flawless product availability for every Apple customer and channel at scale around the world. The Operations Excellence (OE) team within WWRFO owns the systems programs and execution frameworks that make this possible across global NPI launches NEU purchasing strategies and promotional execution programs spanning every line of OE Program Manager brings structure rigor and ownership to distinct and critical tracks WW execution systems delivery NPI launch execution and NEU purchasing and Promotions programs. You will serve as a key interface between Apples retail fulfillment teams and key cross-functional partners across Retail BPR and the WW and Regional operations teams. The ideal candidate is a versatile operationally sharp program manager who moves fluidly across the strategic and the tactical earns trust quickly and builds programs that last.n

Lead OE execution on NPI launch programs across all lines of business ensuring systems are configured tested and operational at launch elevating critical risks to cross-functional and executive teams and driving post-launch analysis to capture learnings and identify opportunities for continuous process and system broad operational strategies and business requirements into rigorous milestone-driven programs building the execution playbooks cross-functional alignment and communications infrastructure that allow complex global programs to launch the WW execution tool and system portfolio serving as the primary point of contact for Apples regional operations teams ISu0026T and BPR driving capital project delivery from business requirements through implementation and ensuring core systems are accurate validated and continuously with the NEU and Promotions teams on BAU and NPI programs developing deep familiarity with NEU purchasing strategies promotional execution processes and the executive-facing decisions that shape how Apple manages purchasing behavior and drives sales across WW with WW and regional teams to identify operational gaps build structured execution plans and drive process improvements that reduce risk and increase scalability keeping business partners aligned and escalating decisions at the right level.n

BS/BA in Supply Chain Business Analytics or related field. n6 years of experience in program management operations or supply chain in a retail fulfillment or enterprise operations environment with demonstrated growth in scope and -on experience with systems design tooling launches or capital project delivery in a large-scale operations success leading complex global programs in New Product Introductions Supply/Demand Planning Order Management or ability to drive complex cross-functional programs in a global matrixed organization without direct communication skills able to distill complex operational issues into clear summaries and influence stakeholders at all levels of the

Ability to synthesize varying inputs across disciplines into a cohesive strategy spot anomalies in complex data sets and make recommendations that account for impacts across all -motivated and detail-oriented with a strong sense of urgency and the ability to drive issues to resolution independently in a fast-paced to visualize key concepts timelines and milestones into clear presentations and align global teams around shared natural builder someone who earns trust quickly brings structure to ambiguity and leaves the systems processes and teams they touch better than they found them.