Workplace Experience Manager (NY)

Reflection is a research lab making intelligence open and accessible for everyone to use customize and build on. We build open models that let anyone control their intelligence and help shape the future of AI. Our mission: make intelligence open and accessible to all.

Were looking for an Office Manager to own the day-to-day operations of our New York City office and build the environment where our team does their best work. This is a hands-on high-ownership role at the center of everything that keeps the office running: facilities vendors onboarding events and compliance. Our NYC office is growing fast and youll play a key part in making our new 20000 sq ft space operational organized and genuinely welcoming from day one. Youll work closely with People Ops and IT and will be the first and last line of defense for the physical workplace.

• Own all day-to-day office operations: facilities supplies meeting rooms vendor management

• Serve as primary point of contact for building management maintenance and external vendors

• Keep the office clean organized and fully functional for employees and guests

• Coordinate repairs services and workspace improvements

• Partner with People Ops and IT to support seamless onboarding for new hires

• Ensure desks equipment and access are ready before day one

• Coordinate in-office catering lunches team events socials and company offsites

• Maintain health and safety practices compliance documentation and workplace safety procedures

• Proven experience in office management workplace operations or a similar role ideally in a startup or high-growth environment

• Strong organizational skills with the ability to manage competing priorities without dropping anything

• A highly resourceful individual eager to build systems and processes for scale

• Experience setting up and managing vendors facilities and office budgets

• Clear communicator who is comfortable working across teams and levels

• High ownership mindset: you spot problems before they surface and solve them without being asked

• Reliable and detail-oriented with the judgment to know when to escalate

We believe that to make intelligence open and accessible to all you need to start at the foundation. Joining Reflection means building from the ground up as part of a talent-dense team. You will help define our future as a company and help define the future of open foundational models.

We want you to do the most impactful work of your career with the confidence that you and the people you care about most are supported.

• Top-tier compensation: Salary and equity structured to recognize and retain our talent globally.

• Stock options: Everyone who joins and contributes to Reflections success gets to share in the upside through stock options.

• Health & wellness: Comprehensive medical dental vision and life with an annual wellness allowance.

• Meals: Lunch and dinner are provided in the office daily.

• Life & family: 22 weeks paid parental leave for all new birthing and non-birthing parents including adoptive and surrogate journeys.

• Vacation days: Unlimited paid time off in the U.S. and 30 days in the U.K.

• Sponsorship support: We sponsor visas to help exceptional talent join our team and support long-term immigration pathways where applicable.

• Team building: We have regular off-sites happy hours and team celebrations.

Export Control Notice: This position may require access to technology or source code subject to the U.S. Export Administration Regulations. Any offer of employment for this role may be conditioned on the Companys ability to provide the candidate with access to such technology or source code in compliance with applicable U.S. export control laws which may require the Company to seek government authorization.

Required Experience:

Manager