Workplace Experience Ambassador

MalaceHR is seeking a reliable and customer-focused Workplace Experience Ambassador to join our team in Kansas City MO. The ideal candidate will be hands-on detail-oriented and comfortable supporting day-to-day workplace operations while delivering exceptional customer service to employees guests and vendors.

• Schedule: Negotiable schedule between:
  • 7:30 AM 4:00 PM
  • 8:00 AM 5:00 PM
• Parking: Free onsite parking available
• Start Date: ASAP

The Workplace Experience Ambassador is responsible for ensuring office and meeting spaces are properly maintained organized and prepared to support a positive workplace environment. This role serves as a key point of contact for employees guests and vendors while assisting with event setups front desk support facility coordination and workplace services.

This position requires strong customer service skills attention to detail and the ability to perform physical tasks including lifting equipment and using small hand tools.

• Deliver exceptional customer service to employees visitors and vendors
• Support front-of-house operations and direct incoming requests appropriately
• Assist with event and meeting room setups including furniture arrangement signage placement and equipment preparation
• Manage printer room and breakroom inventory and restocking
• Identify facility-related concerns and escalate issues to the Facilities Management team
• Assemble move and break down office furniture using small hand tools and equipment
• Provide shared support coverage with front desk and workplace team members
• Maintain clean organized and functional workplace spaces
• Support additional workplace and facilities-related tasks as assigned

• Strong customer service and communication skills both verbal and written
• Positive energetic and team-oriented attitude
• Highly organized with strong attention to detail
• Comfortable working in a fast-paced office environment
• Basic computer proficiency and ability to navigate workplace platforms and systems
• Ability to safely lift and move 50 lbs.
• Comfortable using small hand-held tools and equipment
• Self-motivated with the ability to work independently and collaboratively

• High school diploma or GED required
• Previous experience in reception concierge hospitality workplace services or related fields preferred
• Catering or hospitality experience is a plus