Workplace Coordinator
San Francisco, CA - USA
Job Summary
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.
Job Summary
Job Profile SummaryThe Operations Coordinator is responsible for overseeing and monitoring overall work volumes: financial operational and quality metrics related to performance across the IFM business. Management and system administration of various systems including but not limited to Work Force Dimensions Workday Tableau and Smartsheets. Coordination with operational teams and internal departments to ensure timely management and business continuity.
Job Description
Essential Functions
Manage the weekly Operations Workbook review calls which include preparing in advance and documenting required follow up actions.
Work with Safety team to ensure overall safety compliance including monthly training vehicle operating metrics safety observations etc.
Work with field teams to assist in tracking employee time and attendance overtime meal break compliance LOA. This involves regularly working with supervisors managers Directors and Executive leadership. The ability to communicate effectively and confidently engage at all levels is critical to success.
Review analyze and manage Kronos Workforce Dimension reports including master/actual overtime floor work hours unscheduled hours T&M and meal compliance.
Work with managers and supervisors as needed to fix issues develop action items with documentation.
Report variances in reports to upper management as they occur.
Train all new supervisors and managers on Kronos Workforce Dimensions Kronos reports and Workday.
Produce weekly job hours forecast with specific action items for accounts under and over targeted hours.
Review Mobile Team (Techs Paint Specialty Cleaning) for billing analysis and against customer contractual requirements.
Follow up with managers on reported expenses that do not have the correct documentation.
Participate in all weekly strategy calls with operations team.
Participate in end of the month financial review meetings with leadership.
Participate in future systems implementations/upgrades
Review manager workbook data and train new managers on proper completion of workbook functionality.
Knowledge and Skills
An experienced leader with IFM and Mobile Technicians industry experience
Bilingual English and Spanish preferred
Excellent oral and written communication skills required.
Ability to work well with others and motivate people.
An energetic forward-thinking and creative individual with high ethical standards and an appropriate professional image.
A strategic visionary with sound technical skills analytical ability good judgment and strong operational focus.
A well-organized and self-directed individual who is a team player.
Education and Work Experience
Bachelors degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
Proficient in Kronos Workforce Dimensions Workday Outlook and Excel
Work Environment
Small-to-large work environment.
Fast paced work environment.
The noise level in the work environment is usually moderate.
Exposed to a combination of normal office type environments and shop environments.
Regularly exposed to dust odors oil fumes and noise.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is occasionally required to stand walk sit use hands to finger handle or feel objects tools or controls reach with hands and arms climb stairs balance stoop kneel crouch or crawl talk or hear. Ability to stand walk and sit for long periods of time. The employee may occasionally lift and/or move a minimum of 50 pounds of office or facilities equipment (pumps tools ladders) and ability to safely install rigging/lifting devices. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Work Authorization
Authorized to work in the U.S.
Equal Employment Opportunity Employer
Flagship is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate on the basis of race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.
We also consider qualified applicants with criminal histories consistent with applicable federal state and local law.Americans with Disabilities Act
Under the Americans with Disabilities Act reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!
Required Experience:
IC
About Company
Committed to providing elevated culinary services & dining experiences for the great minds at some of the largest high-tech companies.