Workgroup Manager, Technical Services

Technical Responsibilities

• Develops promotes supports and ensures compliance with District-wide workgroup and team safety policies procedures District-wide initiatives work practices and safety initiatives; participates in investigations of serious accidents; and ensures compliance with regulatory requirements relating to the collection system.
• Critical activities include development of the Capital Improvement Program that ensures the integrity of the existing infrastructure and provides future capacity for growth in the District; budget management; coaching and mentoring of technical professionals; oversight of the industrial pretreatment program; permitting program for developer projects; pollution prevention program; sewer service charge and capacity fee activities; updates approves and administers report preparation (in coordination with the Business Services Workgroup Manager; review of plans and specifications for District treatment transport and collection system projects; construction inspection; oversight of the GIS database maintenance; and assistance in resolving customer concerns.
• Plans develops and implements goals and objectives for the Technical Services Workgroup; prepares and administers internal policies and procedures related to the Technical Services program activities; interprets and explains applicable rules laws and regulations to Executive Team Coaches and others.
• Directs oversees and participates in the development of the workgroup program work plan; assigns work activities projects and programs; monitors workflow; reviews and evaluates work products methods and procedures; implements needed work process and automation improvements and methods for improving customer service.
• Serves as engineer in responsible charge for all engineering designs completed by District staff.
• Performs a variety of difficult professional engineering and design activities including providing oversight to various capital improvement projects; participates in master planning for facilities and service areas; reviews detailed facilities design including plans specifications contract documents and cost estimates and oversees contract administration for capital projects
• Negotiates agreements with developers; procures and manages various technical and professional consultants; oversees negotiation for property and right-of-way acquisitions.
• In consultation with the General Manager coordinates the Districts recycled water goals and directives.
• Serves on a variety of standing and ad-hoc committees and District committees while providing leadership to those efforts.
• Represents the District to outside groups and organizations; participates in outside community and professional groups and committees; provides technical assistance as necessary.

Management Responsibilities

• TS Workgroup Manager is a resource to the General Manager and Board of Directors on technical and management programs. Attends Board of Directors and Board Committee meetings; prepares and presents staff reports and agenda items for consideration by the Board; serves as an advisor to the General Manager and Board of Directors on engineering technical services customer service and environmental compliance issues.
• Represents the District at federal state regional and local meetings as well as on District task forces and committees. May act as District liaison on various inter-agency coordination projects. May lead a team of District staff engaged in discussions with representatives of other governmental entities. Makes presentations to public groups regarding District activities and programs.
• Participates as a member of the Executive Team in District-wide policy and planning activities including development of the Districts Balanced Scorecard and other strategic planning activities and initiatives; develops performance measures and implements objectives to meet District goals; ensures that team plans are in alignment with District-wide and workgroup strategic plans and initiatives.
• Coordinates staff and resources to implement plans including technical and organizational activities; develops and administers the annual budget; manages and carries out technical and administrative projects; and occasionally performs the duties of General Manager on an interim basis in the General Managers absence.
• Communicates effectively both orally and in writing.
• Makes effective written graphic and oral presentation of complex and highly technical information.
• Selects trains motivates and evaluates personnel; provides or coordinates staff training; conducts performance evaluations; implements discipline procedures in coordination with Human Resources; maintains discipline and high standards necessary for the efficient and professional operation of the workgroup.
• Builds and maintains positive working relationships with co-workers other District employees and the public using principles of good customer service.

Leadership

• Mentors Coaches in carrying out their responsibilities in each of the areas stated above and assists Coaches to work effectively with individual employees and teams.
• Working with the Organizational Performance Manager supports Coaches and teams to apply the principles of total quality to day-to-day operations including the development and application of benchmarking data other work group metrics and process improvements.
• Supports the Star Point and Team Coordinator Programs as well as other District-wide programs and initiatives.

Interpersonal Abilities

• Practices clear timely honest communication promoting openness mutual respect and collaborative working relationships.
• Helps create a strong performance ethic within the workgroup; encourages initiative and risk-taking; and mentors Coaches to help their teams work effectively including managing conflict and change.
• Must work collaboratively in a team environment considering the interest of all stakeholders.

The TS Workgroup Manager must have extensive technical knowledge and experience and be able to apply this knowledge and experience in performing the technical duties of this classification. Any combination of education and experience that would likely provide the required knowledge skills and abilities is qualifying. A typical way to obtain the knowledge skills and abilities would be the equivalent of:

Education and Experience:

• Bachelors degree from an accredited college or university with a major in civil sanitary or environmental engineering or a related field; and

• Ten (10) years of progressively responsible experience in environmental engineering including five (5) years experience in managing supervising or directing the work of environmental professionals. A masters degree is highly desirable.

Licenses Certificates or Credentials:

• Must possess valid California registration as a Professional Civil Engineer.
• Must possess a valid Class C California drivers license have and maintain a satisfactory driving record and be insurable by the District to operate District vehicles.
• Must possess the physical characteristics to perform the critical and important duties of the job.

Excellent Benefits

We offer an excellent benefits package including:

• CalPERS retirement 2.5% at 55 formula. (If new to CalPERS or not from an agency with reciprocity with CalPERS the formula is 2% at 62 by pension reform law.)
• Medical dental and vision insurance substantially paid for by the District for the employee and family.
• Deferred compensation matching up to $4200 per year.
• Two weeks vacation per year (increasing with longevity) 9 scheduled holidays plus 40 hours of holiday of employees choice.
• Administrative Leave of 64 hours per year.
• Work schedule options include the standard 40-hour schedule or a 9/80 schedule.
• District paid short-term disability long-term disability and life insurance programs.