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Workforce Consultant

State Of Maryland

Job Location:

Allegany, NY - USA

Monthly Salary: Not provided by the employer

Posted: 6 June 2026 (30+ days ago)

Application Deadline: 3 September 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Introduction

The Department of Labor Division of Workforce Development and Adult Learning (DWDAL) is accepting applications from qualified candidates for Workforce Development Resource Specialist. We are currently hiring for positions in Frederick and Howard Counties however the eligible list established through this recruitment may be used for up to one year to fill vacancies in other locations throughout the State of Maryland. Please select all geographic areas in which you are willing to work to ensure consideration for future opportunities.

Please be advised that travel may be required and a State vehicle may not always be available. Reimbursement for use of personal vehicle will apply according to the State travel policy.

GRADE

ASTD12

LOCATION OF POSITION

STATEWIDE

Main Purpose of Job

A Workforce Development Resources Specialist is the trainee level of work in the field of workforce development. Employees in this classification learn to perform workforce development duties that deliver a wide range of career services to special and targeted populations of job seekers to increase and enhance their job seeking skills and lessen their duration of unemployment. This position provides basic career and labor exchange services under the Workforce Innovation and Opportunity Act with focus on unemployment insurance claimants.

POSITION DUTIES

Assists customers by facilitating and demonstrating the usage of self-service workforce resources;

Demonstrates online tools including assessment and external employment resources;

Assesses the skills and needs using the automated system to complete review and update customer registration;

Conducts informal assessments in resource areas and provide initial options for program and partner referrals;

Identifies potential job matches of customer skills with job qualifications in automated workforce system;

Refers qualified customers to job openings utilizing the automated workforce system;

Provides services to job seekers to expedite their entry or re-entry into employment;

May refer job seekers to training and/or supportive services to improve their job readiness by utilizing community training and educational resources;

Provides basic information and referral to federal bonding or other hiring incentive programs;

Provide to staff for the purpose of issuing a federal bonding letter;

Responsible for ensuring resource area collateral materials are current;

May provide eligibility review after unemployment insurance workshops;

May promote special programs such as Work Opportunity Tax Credit (WOTC) State discretionary grants enterprise zone tax credits etc. May provide informal Resume consultation;

May answer basic Unemployment Insurance inquiries as directed by UI;

May share labor market information with customers using appropriate resource materials and automated systems so they can make informed decisions on labor trends and economic conditions;

Facilitate the engagement of job seekers and businesses with employment resources by providing comprehensive information on the local workforce system;

Referral to staff to provide information on basic business services take job orders and referrals from businesses;

Identifies the greater employers needs and facilitates a warm handoff (referral to business services) to a higher-level Workforce Development Specialist or other designated staff;

May enter job orders into the automated system according to employer specifications

MINIMUM QUALIFICATIONS

Education:Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:None.

Notes:

1. Candidates may substitute experience in the field of workforce development customer service human resources recruiting or similar field may be substituted on a year-for- year basis for therequired education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer with active-duty military recruiting experience or career counseling experience on a year-by-year basis for the required education.

DESIRED OR PREFERRED QUALIFICATIONS

The following qualification is preferred not required. However if you have this experience it must be detailed in the job duty section on your application.

One year of experience in Microsoft Office Suites (Word Excel) and Google Suites
Knowledge and/or experience of Workforce Development Programs
Bilingual applicants are encouraged to apply.
Experience working in customer service via face to face telephone and email.

LICENSES REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on the eligible (employment) list for at least one year.

Please note: A resume may be attached as supplemental information; however only the information provided in the application will be reviewed and considered in the evaluation process.

All information concerning the qualifications including any required documentation (diploma transcript certificate etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information you may call International Consultants of Delaware Inc. or World Education Services Inc. 1- or .

EXAMINATION PROCESS

The assessment may consist of a rating of your education training and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

BENEFITS

Leave Benefits

Our generous leave package for permanent State employees includes from ten to 25 days of annual (vacation) leave per year depending on seniority as well as six personal days each calendar addition the State offers eleven paid holidays and fifteen days of sick leave per year.

We also offer paid parental leave to eligible permanent State employees to care for and nurture children within 6 months of birth or within 6 months of an adoption of a child under 6 years of age.

Our leave policies also adhere to the Family Medical Leave Act of 1993.

Retirement Benefits

Maryland State employees are eligible for participation in a contributory defined benefit pension plan in which they are vested after ten years. State employees are also eligible to participate in two supplemental retirement plans: the 457 Deferred Compensation Plan and the 401(k) Savings and Investment Plan.

Flexible Work Schedules

Employees of the State of Maryland typically work a forty-hour work week. Many State agencies offer their employees flexible work schedules. The Teleworking Program enables eligible state employees to work at home at a satellite office or at a Telework Center.

Student Loan Forgiveness

Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants that meet all requirements may qualify for forgiveness on the remaining balance on his or her Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position.

To learn more about PSLF please visit the Student Loan Repayment Benefits page.

Free Mass Transit Benefit

Permanent State employees are entitled to use the Baltimore Light Rail the Baltimore Metro Subway the Baltimore Bus Service (Local Bus Service and Express Bus Service) as well as the following Baltimore Region Commuter Bus Routes:

There is no charge to the permanent State employee with a valid State ID card. This benefit can be used any time of the day or evening including weekends. The Free Mass Transit Benefit does not include MARC trains commuter buses that serve Washington D.C. or any special event buses.

Health Coverage

When you come to work for the State of Maryland as a permanent State employee (or a contractual employee who works at least 30 hours per week or an average of 130 hours a month for a period greater than 90 consecutive days) you and your family may benefit from our medical prescription dental and vision coverage. You also may be eligible for life accidental death and dismemberment insurance plans at low group rates.

Reduced Child and Health Care Costs

Working for the Maryland State Personnel Management System entitles permanent State employees to participate in Healthcare and Dependent Daycare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online application process is strongly preferred. However if you are unable to apply online or encounter difficulty attaching required or optional documentation you may submit via mail or deliver in person. Please be sure to include your name identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

Completed applications required documentation and any required addendum may be mailed to:

Department of Labor Office of Human Resources

Attention: 26-/ Linnea Maker

100 S. Charles Street 5th Floor

Baltimore MD 21201

Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.

Inquiries regarding this recruitment can be directed to .

If you are having difficulty with your user account need to make adjustments to a submitted application or have general questions about the online application system please contact the MD Department of Budget and Management at .

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities services and facilities without regard to race religion color sex age national origin or ancestry marital status parental status sexual orientation disability or veteran status

Required Experience:

Contract

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