Work-Study Assistant (Residential Student Technicians) | Office of Housing & Residence Life-1

Agency

Department

Multiple Vacancies Available Across Campus

Residential Student Technicians (RSTs) support the daily operations of the Office of Housing & Residence Life by providing customer service administrative assistance operational support and engagement initiatives that contribute to a safe welcoming and student-centered residential community. Assignments vary based on departmental needs and may include front desk operations office support residential life/education facilities support summer conferences or special events special projects and other departmental initiatives.

Essential Responsibilities

• Provide exceptional customer service to residents guests faculty staff and visitors.
• Assist with front desk operations office coverage and administrative tasks.
• Answer phones emails and general housing inquiries.
• Support residence hall opening closing move-in and move-out processes.
• Assist with educational social and departmental events.
• Report maintenance safety or operational concerns to professional staff.
• Provide logistical and set-up/tear down support for event spaces
• Maintain confidentiality and comply with FERPA and university policies.
• Complete special projects and other duties as assigned.
• Other duties as assigned.

Required Qualifications

• Current Prairie View A&M University student.

• Eligible for Federal Work-Study.

• Good academic (minimum cumulative 2.5 GPA) and disciplinary standing

• Ability to work up to 20 hours per week.

• Ability to work evenings and weekends as needed

Preferred Qualifications

• Strong customer service and communication skills.
• Dependable organized and professional.
• Experience with Microsoft Office or similar software.
• Ability to work independently and collaboratively.

Knowledge Skills & Abilities

• Excellent interpersonal communication.

• Professional judgment and problem-solving.

• Time management and reliability.

• Commitment to customer service and teamwork.

Areas of Assignment

• Housing Operations
• Community Service Desks
• Residential/Life Education
• Commuter Student Support Services
• Marketing & Outreach
• Facilities Support/ Event/Room Set-up
• Summer Conferences/Event Services
• Special Projects
• Commuter Student Support Services

Basic Work Expectations

• Complete required training.

• Report to work on time and complete scheduled hours.

• Wear the appropriate work uniform or attire assigned.

• Maintain professionalism and confidentiality.

• Represent Housing & Residence Life positively.

• Follow all university and departmental policies.

*This posting is not intended to cover all work responsibilities but provide a general understanding of the basic responsibilities and expectations. A more complete employment agreement for review and signature will be provided for successful candidates.

Required Attachments:

Please attach all required documents listed belowin the attachment box labeled as either Resume/CV or Resume/Cover Letter on the application. Multiple attachments may be included in the Resume/CV or Resume/Cover Letter attachment box. Anyadditionalattachments provided outside of the required documents listed below are considered optional.

• Resume or Curriculum Vitae
• Cover Letter

Application Submission Guidelines:

All applicantsare required toapply via our Career Site on or before the closing dateindicatedon the job posting. Applicant inquiries received via email and websites such as IndeedHigherEdJobs etc. will not be considered unless the individual has applied to the available position viathePVAMUCareersite.

The required documents listed in the above Required Attachments section must be attached to the application prior to the job closing dateindicatedto ensure full consideration for the applicationsubmitted. Please contact the Office of Human Resource on or before the closing dateindicatedabove at or should you needassistancewith the online application process.

Background Check Requirements:

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.