Work Force Management Specialist

The Workforce Management supports scheduling and staffing by aligning employee schedules with forecasted demand and service needs. This role assists with real-time monitoring time-off management and reporting using workforce management systems. The specialist analyzes workforce data and collaborates with leaders to support staffing decisions and compliance

• Create and implement employee schedules that align with forecasted demand while considering employee availability skills and labor cost constraints.
• Manage time-off requests leave ofabsences and scheduling exceptions.
• Monitor real-time adherence to schedules andadjustas needed tomaintainservice levels.
• Analyze historical data to predict future staffing requirements based on business demands seasonal fluctuations and market trends.
• Develop andmaintainaccuratestaffing models to inform staffing decisions.
• Create capacity plans to ensure adequate staffing levels across different operational areas.
• Proficiently use workforce management software to manage schedules track employee data and generate reports.
• Stay updated on system upgrades and functionalities tooptimizeusage.
• Collaborate with department managers to understand staffing requirements and address operational challenges.
• Communicate scheduling updates and changes effectively to employees.
• Partner with HR to ensure compliance with labor laws and company policies.
• Conduct time studies track report and analyze data to improve efficiency and increase guest satisfaction

• Minimum Age: 18
• Must have flexible availability including weekends weeknights and holidays
• Must be willing to work outdoors in various weather conditions
• Must be professional self-motivated the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others
• Able to work efficiently in a fast-paced environment.
• Able to communicate effectively in the English language including the ability to read speak and understand the English language.
• Experience in forecasting scheduling and capacity planning
• Expertisein workforce management software applications.