Wire Transfer Specialist
Endwell, ND - USA
Job Summary
WHO WE ARE
Were in the business of people helping people and you can help us make an impact on our members lives and in your community. Whether its helping a member make a transaction buy their first home or improve their financial wellness one step at a time you have an impact on their lives just by working here no matter what your position may be.
Work with us and be part of something bigger than banking.
In exchange for your time and talents we offer generous benefits including:
- Retirement benefits pension plan 401(k) with employer match
- Excellent health benefits medical dental vision and supplemental coverage
- Flexible Paid Time Off (PTO) Volunteer Time Off (VTO) and Wellness Time Off (WTO)
- 10 paid holidays per year
- Lifestyle Spending Account (LSA) stipend for wellness caregiving or personal expenses such as student loan repayment and tuition reimbursement
- Employee recognition program
...and more!
At Visions we do and will continue to treat all of our employees fairly and with complete respect and we strive to celebrate the diversity of our employees.
ABOUT THE POSITION
Position Overview: As a Wire Transfer Specialist you will play a critical role in supporting the credit unions wire transfer operations. Youll process domestic and international wire transfers provide expert guidance on wire-related matters support branches and departments and help ensure transactions are completed accurately securely and in compliance with regulatory requirements. This role combines operational excellence risk awareness problem-solving and cross-functional collaboration to support an exceptional member experience.
Position Type:Full-Time
Compensation Range: $20.00/hr. - $22.50/hr. *Hiring rates may be dependent on a number of factors including years of directly related work experience education geographic location or special skills*
Location: This role offers flexibility in work arrangement and may be performed on-site hybrid or remotely ONLY for residents in NY NJ or PA. Training must take place in our Endwell NY headquarters.
What Youll Do
- Process incoming and outgoing domestic and international wire transfers accurately and efficiently while meeting established service level expectations.
- Monitor wire activity for exceptions trends operational concerns and potential fraud risks escalating issues as needed.
- Serve as a resource for branches and internal departments by answering wire-related questions and providing operational guidance.
- Partner with People & Culture and business partners to support training efforts and improve organizational knowledge of wire transfer operations.
- Support internal and external audits and collaborate with Fraud and other departments to investigate suspicious wire activity.
- Maintain awareness of regulatory requirements industry changes and emerging payment and fraud trends.
- Participate in payment-related projects process improvements system enhancements and strategic initiatives.
- Provide backup operational coverage and support changing business needs priorities and departmental responsibilities.
What Success Looks Like
- Wire transfers are processed accurately securely and within established service standards.
- Risk fraud and compliance concerns are identified early and escalated appropriately.
- Members and employees receive timely knowledgeable support regarding wire transfer services.
- Audit results demonstrate strong operational controls and regulatory compliance.
- Training and support efforts improve organizational understanding of wire transfer processes and requirements.
- Operational improvements enhance efficiency reduce risk and strengthen the member experience.
- Internal partners view you as a dependable resource and subject matter expert for wire operations.
WHAT WERE LOOKING FOR
Minimum Qualifications
- High school diploma with 13 years of related experience.
- Proficiency with Microsoft Office applications Adobe products and standard office technology.
- Strong written and verbal communication skills.
- Excellent organizational analytical and problem-solving abilities.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
- Commitment to supporting a welcoming inclusive environment and modeling Visions mission and values.
Preferred Qualifications:
- Bachelors degree.
- Experience in financial services electronic payments wire transfer operations or back-office processing.
- Experience supporting operational controls audits or compliance-related activities.
- Knowledge of wire transfer regulations payment systems fraud prevention practices or banking operations.
At this time Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position.
MISSION AND VALUES
Our mission is to MAKE VISIONS MATTER.
- To our members we will provide value and relevance.
- To our employees we will be a premier organization and provide opportunities for career advancement.
- To our community we will be a leader and provide a positive impact.
At Visions were an organization with Integrity that builds Community provides exceptional Service to all and continually strives to earn your Trust.
We make Visions matter. You can too. #ClaimYourSeat
Learn More!
Click a link to learn about:
If you have any questions please contact the Talent Team directly at 800.242.2120 ext. 10501 or by emailing us at .
Required Experience:
IC
About Company
We're a not-for-profit financial cooperative, owned by our members – over 240,000 people just like you! That means, instead of driving up profits for stakeholders, we aim to give back to our members and improve our communities.