Windows Engineering Manager

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Job Description

THE IMPACT YOU WILL MAKE

The Windows Engineering Manager is responsible for leading the engineering delivery and operational support of the enterprise Windows endpoint platform. This role provides technical and people leadership for a team of engineers responsible for the design deployment management security and lifecycle of end-user computing services across the organization.

The Manager drives the execution of the enterprise end-user computing strategy ensuring Windows platforms remain secure compliant reliable and aligned with business objectives. This role oversees engineering standards operational processes platform modernization initiatives and service performance while fostering a culture of accountability continuous improvement and technical excellence.

Leading a distributed team of approximately 8-10 desktop engineers and technicians the Manager is responsible for Windows endpoint management device provisioning operating system lifecycle management and endpoint security capabilities. The role partners closely with Infrastructure Information Security Network and Enterprise Operations teams to deliver scalable and resilient solutions that support a hybrid workforce.

This leader is accountable for platform health service quality operational stability and engineering execution. They establish priorities remove barriers develop talent and ensure successful delivery of strategic initiatives including operating system upgrades endpoint management modernization automation and device lifecycle programs.

The Windows Engineering Manager serves as a trusted advisor to Digital Workplace leadership balancing strategic planning with operational execution to ensure enterprise endpoint services deliver a secure productive and consistent user experience.

There is1openingfor this position which can be based in our Reston VA office.

THE EXPERIENCEYOU BRING TO THE TEAM

Minimum Required Experiences

• 6 years in IT engineering and 5 years in enterprise desktop or enduser computing roles including leadership responsibilities.
• Deep handson knowledge of Windows in large enterprise environments including OS deployment imaging troubleshooting and lifecycle management.
• Endpoint Management Mastery: Expertlevel experience with Microsoft SCCM/MECM and Microsoft Intune including software distribution patching compliance and comanagement models.
• VDI & Remote Computing: Strong understanding of virtual desktop technologies (e.g. Citrix VMware Horizon Azure Virtual Desktop) and their integration with endpoint environments.
• Automation & Scripting: Proven ability to automate endpoint operations using PowerShell Python or similar scripting including support for zero touchtouch provisioning and configuration management.
• Security & Networking Acumen: Solid understanding of endpoint security best practices (encryption EDR identity hardening) and desktoprelevant networking concepts (LAN/WiFi VPN DNS/DHCP).
• Leadership & Communication: Demonstrated experience leading enterprise testing strategies pilot programs and vendor technical evaluations including POCs and datadriven recommendations for platform and tooling decisions.
• LargeScale Environment Experience: Leadership experience supporting thousands of endpoints across multiple locations and hybrid work models.
• Modern Endpoint Initiatives: Direct experience with Windows 365 Cloud PC Autopilot Intunefirst strategies or major OS migrations (e.g. Windows 10 to 11).
• Innovation Mindset: A track record of improving enduser experience through automation analytics or modern support models.
• Bachelors degree in Information Technology Computer Science or equivalent experience.

Desired Experiences

• Regulated Industry Background: Experience in financial services or similarly regulated environments with strong compliance and availability requirements.

• Vendor & Financial Management: Experience managing OEMs software vendors and service providers including budgeting licensing optimization and contract oversight.

End User Services - Technology Engineering - Manager

155000.00 - 209000.00

JR2735

Qualifications

Education:

The future is what you make it to be. Discover compelling opportunities at most roles employees are expected to work onsite on a regular basis at their designated office -office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion sex national origin disability age sexual orientation gender identity/gender expression marital or parental status or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process please complete this form.

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to skill set depth of experience certifications and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package Fannie Mae offers a broad range of Health Life Voluntary Lifestyle and other benefits and perks that enhance an employees physical mental emotional and financial well-being. See more here.

Requisition compensation:

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