Wheelchair Dispatcher

ABM is seeking a dependable and detail-oriented Wheelchair Dispatcher. The Dispatcher receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests. The ideal candidate thrives in a fast-paced environment remains calm under pressure and consistently meets tight operational deadlines.

Pay Rate: $16.00/hrWeekly
Schedule: 2:30pm - 11:00pm Sunday-Thursday

ABM offers a comprehensive benefits package. For information about ABMs benefits visitABM Team Member Benefits Front Line Team Members(Programa de Beneficios de ABM)

• Provides assistance information and customer service as requested to arriving transferring or departing clients.
• Schedules and dispatches Wheelchair Assistantsto appropriate locations according to customer requests specifications or needs using radios telephones and/or computers; determines types or amounts of equipment vehicles materials or personnel required according to work orders or client requirements
• Relays work orders messages and information to or from crews/teams supervisors and field inspectors using telephones two-way radios and/or computers
• Advises personnel about problems such as construction areas accidents weather conditions other hazards bottlenecks wait times etc.
• Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules
• Oversees all communications within specifically assigned areas
• Receives or prepares work orders and work schedules
• Records and maintains files and records of customer requests work or services performed inventory and other dispatch information
• Strictly adheres to all safety and regulatory compliance procedures
• Coordinates and arranges for necessary repairs in order to restore service and schedules
• Miscellaneous duties as assigned
• Monitors daily services and create/update a log sheet or service log
• Maintains periodic contact with service personnel to ensure completion of assigned duties
• Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight
• Creates reports to monitor activity and operations

• Must be 18 years of age or older.
• Customer Service Experience
• 1 Year of Clerical Experience