WFH Virtual Assistant

About the role The WFH Virtual Assistant provides comprehensive administrative support to executives and teams while operating from a dedicated office environment. This position ensures seamless communication schedule management and data accuracy to keep daily operations running efficiently.

Key responsibilities

• Manage inbound and outbound email correspondence prioritizing and responding on behalf of executives.

• Coordinate and host Zoom meetings including agenda preparation invitations and postmeeting followup.

• Maintain and update shared calendars schedule appointments and resolve conflicts promptly.

• Perform accurate data entry and maintain records in Google Workspace and Microsoft Office applications.

• Provide firstlevel customer support via phone email and Slack escalating issues as needed.

• Prepare and format documents presentations and reports for internal and external stakeholders.

• Track and report on key metrics such as meeting attendance response times and task completion rates.

Required qualifications

• 115 years of experience in administrative or virtual assistant roles.

• Proficiency with Google Workspace (Gmail Calendar Docs Sheets) and Microsoft Office Suite.

• Strong written and verbal communication skills especially in Slack and email.

• Demonstrated ability to manage multiple calendars and schedule meetings across time zones.

• Detailoriented data entry skills with a focus on accuracy and confidentiality.

• Excellent problemsolving and customerservice orientation.

Nice to have

• Experience with CRM or ticketing systems (e.g. HubSpot Zendesk).

• Familiarity with projectmanagement tools such as Asana or Trello.

• Basic knowledge of graphic design tools (Canva PowerPoint).

• Certification in administrative support or office management.

Required Skills:

Email Management Zoom Coordination Calendar Scheduling Data Entry Customer Support Google Workspace Slack Communication Microsoft Office