West Coast Sales Engineer
Garden Grove, CA - USA
Job Summary
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbingers best-in-class team of EV battery and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form Revolutionary Foundation.
This person will be the internal expert on upfit compatibility application mapping and configuration guidancehelping customers and dealers confidently select the right solution while ensuring feasibility compliance and scalability.
Customer & Dealer Enablement
- Serve as the primary upfit subject-matter expert for customers and dealer partners
- Consult with customers to understand use cases duty cycles and operational requirements
- Recommend appropriate upfit solutions that align with Harbinger vehicle specs and performance parameters which includes providing technical guidance on how to power their hotel loads.
- Support sales teams with technical guidance during the sales process
- Provide battery integration guidance for upfits that wish to install the Harbinger stand alone battery pack.
- Define and maintain approved upfit configurations compatibility guidelines and best practices
- Build scalable frameworks for common customer applications (e.g. delivery service bodies refrigeration utility specialty builds)
- Develop configuration rules constraints and documentation to guide quoting and ordering
- Work closely with third-party upfitters body manufacturers and equipment vendors
- Evaluate new upfit partners and solutions for compatibility and scalability
- Support partner onboarding and training efforts
- Partner with Engineering Product and Manufacturing to ensure upfit feasibility
- Communicate customer-driven requirements back into product roadmaps
- Support homologation safety and regulatory compliance where applicable
- Build repeatable workflows for upfit selection validation and approval
- Create internal and external documentation playbooks and enablement materials
- Support development of digital tools for configuration quoting and order management
- Track field feedback warranty data and customer satisfaction related to upfits
- Identify gaps inefficiencies and opportunities for improvement
- Recommend new standardized solutions based on market demand
Required
- 610 years of experience in commercial vehicles upfitting body equipment fleet solutions or related fields
- 3 years of systems engineering experience is a plus
- Capable of opening 3D files and viewing them
- Strong understanding of upfits such as box bodies service bodies refrigeration units liftgates cranes racks specialty equipment etc.
- Experience working with dealers OEMs or fleet customers
- Ability to translate technical requirements into clear customer-facing guidance
- Strong project management and stakeholder coordination skills
- Excellent written and verbal communication
- Willingness to travel 33%.
- Experience in electric vehicles alternative powertrains or emerging mobility platforms
- Familiarity with vehicle integration electrical systems weight distribution and load constraints
- Experience building standardized product or configuration frameworks
- Prior experience supporting enterprise or fleet customers
- Customers receive the right upfit the first timereducing rework delays and confusion
- Dealers feel confident selling and configuring Harbinger vehicles
- Sales cycles shorten due to clearer guidance and standardized options
- Fewer engineering escalations due to well-defined compatibility rules
- A scalable upfit ecosystem that grows with Harbingers volume
- Comprehensive Health Dental & Vision (HDV) 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k HSA FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
California Pay Range
$120000 - $140000 USD
Required Experience:
IC
About Company
Familiar form. Revolutionary foundation. Harbinger Motors is a EV manufacturer focused on commercial vehicles.