Wellness Sales & Marketing Coordinator
Laurel, MD - USA
Job Summary
Location: Laurel MD Employment Type: Part-Time / Full-Time
The Joint Chiropractic is revolutionizing access to care by delivering high-quality affordable chiropractic services in a convenient retail setting. As the largest operator manager and franchisor of chiropractic clinics in the U.S. The Joint delivers more than 12 million patient visits annually across nearly 1000 locations. Recognized by Forbes Fortune and Franchise Times we are leading a movement to make wellness care more accessible to all.
We are seeking a proactive goal-oriented Wellness Sales & Marketing Coordinator to be the face of our Laurel clinic. This dynamic role is much more than a traditional front desk positionit is a hybrid of patient experience clinic operations and active sales/marketing. If you have a background in sales love building community relationships and thrive in a fast-paced retail healthcare environment you will be instrumental in driving our clinics growth.
Sales & Marketing:
Drive Clinic Growth: Confidently present and sell wellness plans and membership packages to new and returning patients consistently meeting or exceeding clinic sales goals.
Community Outreach: Actively assist with local grassroots marketing efforts building B2B relationships with neighboring Laurel businesses (gyms wellness centers etc.) and participating in community events.
Lead Nurturing: Re-engage inactive members through outbound phone calls and targeted outreach campaigns.
Brand Ambassadorship: Support local social media efforts or in-clinic promotions to generate excitement and foot traffic.
Patient Experience & Operations:
First Impressions: Greet and check in patients with high energy providing a friendly and professional experience from the moment they walk through the door.
Clinic Flow: Manage the flow of patients efficiently to ensure minimal wait times and a smooth experience.
Front Desk Management: Answer phone calls manage appointment scheduling resolve patient inquiries and maintain precise patient records using our POS software.
Environment: Maintain a clean organized and welcoming front desk and lobby area.
Collaboration: Work seamlessly with team members and our chiropractors to guarantee exceptional patient care.
Experience: Minimum of 1-2 years of experience in sales marketing or a heavily goal-driven customer service role (retail fitness or wellness sales highly preferred).
Skills: Strong persuasive communication computer literacy and the ability to multitask effectively.
Mindset: Energetic motivated and thick-skinned; comfortable overcoming objections and closing sales.
Education: High school diploma or equivalent required (some college in Marketing Business or Communications is a plus!).
Physical Requirements: Must be able to stand/sit for long periods.
Must be willing to work Fridays and Saturdays.
Competitive Base Pay: $17.00 - $20.00/hour (Based on experience)
Uncapped Earning Potential: Generous commissions and bonus opportunities based on membership sales and clinic growth.
Perks: Free chiropractic wellness membership for you!
Growth: The opportunity to build your resume in healthcare marketing and sales.
When you join The Joint youre not just starting a new jobyoure joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. Youll enjoy the support of a values-driven company where Trust Respect Accountability Integrity and Excellence shape every decision.
Business Structure: You are applying to work with a franchisee of The Joint Corp. If hired the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment including wage and benefit programs which may vary.
Required Experience:
Manager
About Company
The Joint Chiropractic is a nationwide network of chiropractors delivering quality, affordable, convenient chiropractic to families.