Wellness Center Coordinator

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Now more than ever our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.

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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field you will find HSS an innovative supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Variable (United States of America)

Compensation Range

The base pay scale for this position is $26.65 - $40.87. In addition this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors including but not limited to: scope of role level of experience education accomplishments internal equity budget and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

POSITION HSS Wellness Center Coordinator

DEPARTMENT Wellness and Resiliency

LOCATION HSS Wellness Center

SUPERVISOR HSS Wellness Center Manager

POSITION DESCRIPTION

The Wellness Center Coordinator is responsible for overseeing on-site operations and employee experience within the Wellness Center. This role ensures smooth day-to-day execution of programming recovery services scheduling and facility flow.

The Coordinator plays a highly visible role in ensuring employees receive a professional organized and engaging wellness experience. This position also supports The Office of Wellness & Resiliency related initiatives through coordination with wellness vendors and partners communication and promotional support scheduling utilization tracking and employee engagement efforts.

POSITION REQUIREMENTS

• Bachelors degree preferred but not required; minimum High School Diploma required

• 2-4 years of experience in fitness wellness fitness or customer-facing operations preferred

• Fitness wellness or performance-based background strongly preferred

• Strong organizational communication and interpersonal skills

• Ability to multitask and manage a fast-paced environment

• Experience in healthcare or corporate wellness settings preferred

• Experience supporting communications employee engagement initiatives or promotional efforts preferred

• Ability to work independently with minimal supervision while maintaining strong operational accountability

• A positive personality with a passion for assisting others in achieving their goals

• CPR/AED certification required

• Proficient in Microsoft Suite; Excel Word PowerPoint Outlook

RESPONSIBILITIES

Daily Operations

• Serve as the primary on-site operational lead during assigned shifts

• Open and close the Wellness Center according to operational procedures

• Ensure all wellness and recovery spaces are clean organized and fully operational

• Monitor scheduling and utilization of fitness classes recovery services hyperbaric sessions and wellness and departmental retreats

• Coordinate room setups transitions and operational readiness between programming sessions

• Assist with staffing coordination and communication with instructors and vendors

• Support operational tasks wellness initiatives and special projects as assigned

Member Experience

• Greet and assist employees visitors wellness participants and vendors

• Provide orientation to wellness center spaces services equipment and wellness offerings

• Support class check-in participant flow and customer service needs

• Address operational issues and escalate concerns appropriately

• Help maintain a welcoming high-energy hospitality-focused environment

• Support a seamless wellness experience for employees throughout the facility

Program & Event Support

• Coordinate logistics and operational support for staff immersion experiences workshops and wellness events and internal wellness initiatives

• Support instructors and facilitators during programs classes and events

• Assist with scheduling and communication related to wellness programming

• Support vendor coordination operational communication scheduling logistics and follow-up needs

• Assisting with implementation and operational support for enterprise wellness initiatives

Equipment & Facility Oversight

• Conduct daily equipment and facility checks

• Ensure recovery tools and wellness technologies are functioning properly

• Coordinate maintenance requests and communicate operational needs

• Maintain organization and cleanliness of fitness and studio spaces recovery areas locker rooms changing spaces and wellness supplies/materials

Administrative & Office of Wellness & Resiliency Support

• Assist with scheduling systems attendance tracking participant registration and communication

• Maintain operational records reporting utilization tracking and inventory support

• Support distribution of wellness communications marketing material and wellness resources

• Assist with employee outreach and initiatives including tabling events and on-site wellness activities designed to increase awareness participation and engagement across wellness offerings

• Assist in coordinating staffing coverage instructor communication and operational schedules as needed

• Perform additional duties and responsibilities as assigned to support Wellness Center Operations the Office of Wellness & Resiliency initiatives and enterprise wellness programming

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled compassionate reliable service to our community in a safe and healing environment. Consistent with this commitment Hospital for Special Surgery provides care admits and treats patients and provides all services without regard to age race color creed ethnicity religion national origin culture language physical or mental disability socioeconomic status veteran or military status marital status sex sexual orientation gender identity or expression or any other basis prohibited by federal state or local law or by accreditation standards.