Wellness Center Assistant

Wellness Center Assistant

DEPARTMENT:CCL-Student Affairs

WORK LOCATION:Grand Rapids - Lettinga Campus

PAY RATE: $13.73 per hour.

SUMMARY:

The Wellness Center Assistant will assist in the oversight of the front desk and serve as the point person for those entering the Wellness individual will answer and direct phone calls appropriately on behalf of all members of the Wellness Center team and/or assist any student staff faculty member or guest that comes to the office for support. These responsibilities are performed in an ethical manner consistent with the Universitys mission vision and cultural values.

RESPONSIBILITIES:

1. Provide GREAT customer service anticipating and exceeding the needs of our customers entering the Wellness Center for various services
2. Demonstrate and promote the University Cultural Values
3. Perform routine office duties including front desk phone service file management appointment scheduling and project completion assigned by staff members
4. Maintain confidentiality regarding sensitive student information
5. Design flyers and promotional materials for Wellness Center events programs and the office in general
6. Assist in maintaining and updating the Wellness Center website
7. Understand and abide by all external and internal regulations and policies
   This includes NCAA GLIAC and national affiliations associated within athletics or other role specific regulations
8. Develop and maintain skills by participating in ongoing training seminars
9. Perform other duties as assigned

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QUALIFICATIONS:

• High school diploma or GED equivalent
• Work study preferred.
• Must be enrolled in a minimum of 6 credit hours as an undergraduate student or 3 credit hours as a graduate student while meeting the standards of academic progress
• Must maintain a GPA of 2.5 or higher
• Must demonstrate the ability to perform well in the area of customer service
• Demonstrated ability to effectively plan develop goals meet deadlines and accomplish goals while prioritizing workloads
• Demonstrated ability to maintain a professional appearance and manner
• Excellent interpersonal skills that transcend diverse audiences; communicating to university customers with positive attitudes toward change confidentiality and conflict resolution
• Demonstrated motivational and problem solving capabilities with a high degree of integrity ethics and dedication to the mission of the University
• Business office environment - Prolonged sitting and standing use of personal computer and telephone (eye and hand strain)
• No regular lifting requirements occasional lifting up to 35 pounds

Diversity and Inclusion:

At Davenport we believe that engaging diversity equity and inclusion is essential to achieving educational and institutional excellence. We invite you to join us as we band together to create an environment of equity and inclusivity that leverages diverse life experiences ideas backgrounds and perspectives. We respect diversity and are committed to fostering an environment of support inclusiveness and learning both in the workplace and throughout the application process. With that in mind we welcome applications from candidates of all backgrounds including people of color people with disabilities Veterans and the LGBTQ community. We recognize that not all job seekers have all the preferred qualifications listed in the job ad but we strongly recommend that you apply if you meet most of the criteria.

EEO-Davenport University is committed to equal employment opportunity regardless of a person(s) national origin race color religion age sex sexual orientation disability gender identity transgender identity veteran or military status marital status height weight genetic information and any other category or classification protected by law.

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Required Experience:

Junior IC