Welcome Center Rep

As a Welcome Center Representativeyou are responsible for checking in guests while on vacation. Youll use your outstanding customer service skills perform the position responsibilities.

Heres why youll love it here!

• $16 per hour plus ticket sales
• Excellent health care options (medical dental and vision)
• 401(k) with Employer matching
• Employee Stock Purchase Program
• Paid Time Off (PTO) that allows for adventure rest relaxation or recuperation.
• The industries top training in a lively environment
• Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts
• Perks at Work Discount Program
• And so much more

When you join Hilton Grand Vacations you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• Check in guests Qualify Guest NQ Guest assigning tour times modifying tour times
  Rescheduling mini-vacation packages cancelling mini-packages and creating mini-vacation packages.

• Must reconcile tickets and bank inventory daily.

• Thorough knowledge of local area and major attractions is a must.

• Agents must perform confirmation calls for all pre-arrivals.

• Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time.

• Answer phones professionally and with-in 3 rings.

• And other assignments as requested by management.

You will do well in this position if you:

• Thrive on providing incredible customer experiences.
• Enjoy face to face interactions with customers and associates.
• Learn computer systems quickly.

Schedule:

• 8AM 9PM times may vary
• Weekends and holidays are required