Weekend Admissions Coordinator – Remote | Phoenix, AZ
Job Location:
Chandler, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Hourly Pay: $24.00 an hour
Schedule: Saturday Sunday 7:00 AM 5:00 PM (Arizona Time)
Employment Type: Part-Time (Weekend Shift)
Location Requirement: Must reside in the Phoenix AZ metro area (Chandler-based team)
Are you a compassionate results-driven professional with experience in behavioral health mental health healthcare admissions or high-touch sales Do you excel in fast-paced phone-based environments where empathy and performance go hand-in-hand
At Embark Behavioral Health were seeking a Weekend Admissions Coordinator who can combine clinical sensitivity with strong sales and conversion skills to help families take their first step toward life-changing care.
This is more than a call center role its a mission-driven admissions and sales position where your ability to connect guide and influence directly impacts access to mental health treatment.
- Manage inbound calls and digital inquiries from families seeking mental and behavioral health treatment serving as the first point of contact
- Utilize consultative sales techniques to guide families toward appropriate levels of care and confidently move conversations toward admission decisions
- Conduct structured phone screenings evaluating client needs urgency and clinical appropriateness
- Identify potential barriers to admission and proactively offer solutions to support timely access to care
- Provide trauma-informed empathetic communication while building rapport with parents guardians and referral sources in high-stress situations
- Serve as a trusted guide for families navigating vulnerable time-sensitive decisions related to treatment
- Collaborate cross-functionally with clinical operations and utilization review teams to ensure seamless admissions and continuity of care
- Maintain accurate documentation in Salesforce (or similar CRM) track pipeline activity and consistently meet conversion quality and responsiveness metrics while ensuring HIPAA compliance.
Required Qualifications
- 23 years of experience in one or more of the following:
- Behavioral health / mental health
- Healthcare admissions or intake
- High-volume call center or inside sales
- Proven ability in consultative sales intake coordination or conversion-focused roles
- Strong verbal communication active listening and objection-handling skills
- Ability to remain calm and effective in emotionally sensitive or urgent situations
- Experience using CRM systems (Salesforce preferred)
- Background in behavioral health treatment settings or substance use recovery
- Experience with insurance verification intake coordination or utilization review support
- Associates or Bachelors degree in healthcare psychology or related field
Embark is an Equal Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organizations excellence diversity of viewpoints and experiences and relevance in a global society.
Required Experience:
IC
About Company
Chrysalis therapeutic boarding school offers healing mental health treatment to girls in Montana and across the country.
