Web & UX Specialist

Position Title:

Web & UX Specialist

Time Type:

Full time

Position Summary and Qualifications:

The Web & UX Specialist is a hands-on UX designer embedded within the Universitys web team with responsibility for front-end experience design and reusable component systems. Reporting to the Director of Web Experience this role focuses on front-end UX design design systems and close collaboration with development partners to deliver user-centered high-performing web experiences across Saint Josephs Universitys digital properties.

The role combines web design and research capabilities with a strong emphasis on design-to-development collaboration designing for CMS platforms (primarily Drupal) making analytics-informed UX decisions and optimizing higher-education enrollment journeys.

The Specialist is experienced with modern design software used for ideating prototyping managing and evolving user experiences across a web ecosystem. The role contributes directly to establishing and maintaining a scalable design system that supports long-term consistency accessibility and efficiency.

This role partners closely with project managers front- and back-end developers analysts and marketing and content teams across the University. The Specialist will at times work directly with web code and digital assets and should have working familiarity with production web workflows and implementation processes.

Essential Duties and Responsibilities:

UX Design & Design Systems

• Design and deliver UX solutions - page layouts templates interactive components - for web initiatives from early ideation through development handoff.

• Create high-fidelity designs prototypes and interaction models.

• Produce production-ready design specifications for development.

• Build and maintain shared component libraries.

• Implement and maintain shared components tokens and reusable patterns that support efficient front-end development.

• Proactively contribute to the evolution of a centralized SJU web design system ensuring scalability across CMS templates and digital properties.

• Translate user needs research findings and analytics insights into clear compelling design solutions.

Design / Development Collaboration

• Partner closely with front-end and back-end developers during:

  • Early concepting and feasibility discussions

  • Project definition scoping and feasibility discussions

  • Design reviews

  • Design-to-development handoff

• Work directly within CMS environments (Drupal primarily) and with front-end code to implement validate and refine design execution.

• Prepare clear design documentation specifications and annotations to support efficient implementation.

• Maintain familiarity with front-end technologies (HTML CSS JavaScript) and CMS theming constraints to design with realism and intent.

UX Research & Analytics (Design-Driven)

• Plan and conduct UX research activities (usability testing interviews heuristic reviews) in support of active design work.

• Translate research findings into concrete design recommendations prototypes and system updates and prepare findings and recommendations for internal stakeholders.

• Incorporate research findings directly into design updates and live web enhancements.

• Create and maintain user journey maps for key audiences (prospective undergraduate and graduate students).

• Use analytics and performance data (GA4 and related tools) as inputs to inform design decisions.

Cross-Functional Partnership

• Collaborate with marketing communications analytics enrollment academic and registrar stakeholders to ensure experiences align with user needs and institutional goals.

• Ensure consistency and cohesion across Saint Josephs web properties through design guidance and system adoption.

Minimum Qualifications:

Required

• Bachelors degree in UX Design Web Design Human-Computer Interaction Marketing Communications or a related field.

• 3 years of experience in UX design web design or a hybrid UX/web role.

• Demonstrated expertise in modern collaborative design tools including advanced use of component libraries variants variables and developer handoff workflows.

• Strong understanding of UX principles interaction design and accessibility best practices (WCAG).

• Experience working with content management systems (Drupal preferred).

• Comfort authoring and discussing front-end code (HTML/CSS/JS).

• Ability to collaborate effectively with developers analysts and non-design stakeholders.

• Excellent communication skills and ability to articulate design rationale.

Preferred

• Advanced training or certifcations in UX Marketing or related fields.

• Experience designing within or contributing to a formal design system.

• Familiarity with higher-education enrollment or marketing journeys.

• Experience with Google Analytics 4 and UX research tools (UserTesting Hotjar etc.).

• Exposure to marketing automation platforms and CRM systems (Slate preferred).

• Working knowledge of SEO considerations as they relate to UX and content structure.

Physical Requirements and/or Unusual Work Hours:

• Although not normal practice some off-hours work may be required for site refreshes/updates.

• Candidates must be available to work from the Hawk Hill campus with an opportunity to work a hybrid schedule.

Pay Transparency:

The estimatedpayrange for this position is $60000.00-$62600.00 annually. The offeredsalarywill be commensurate with work experience and educational background.

Notice to Out of State Applicants:

Saint Josephs University may only consider applicants from Pennsylvania New Jersey New York (not including New York City zip codes) and Delaware (Delaware residents must regularly be present for over 50% of work time on an SJU campus). If an employee must relocate to meet these conditions financial assistance may be available but is not guaranteed.

Saint Josephs University is a private Catholic Jesuit institution and we expect members of our community to be knowledgeable about and to make a positive contribution to our mission. Saint Josephs University is an equal opportunity employer that seeks to recruit develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity diversity and inclusion. EOE

Saint Josephs University prohibits discrimination on the basis of sex in its programs and activities including admission and employment in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator e-mail visit Campion Student Center suite 243 or call . To learn more about the Universitys Title IX policies the process for filing a report or formal complaint of sex discrimination sexual harassment or other form of sexual misconduct and the Universitys response to reports and/or formal complaints please visit Inquiries may also be directed to the Federal agency responsible for enforcing Title IX the U.S. Department of Education Office for Civil Rights.

Applicant Information & Disclosures

Please review this article of important information pertaining (but not limited) to: Background checks the Form I-9 Equal Opportunity Employment (EOE) and Title IX.

Read more about the universitys approach to pay and benefits transparency.