Web Services Manager
Job Location:
Olympia, WA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Position Profile
Leads manages and directs the activities and staff of the Web Services section of the Information Services Division (ISD). This position oversees and coordinates the day-to-day operation and maintenance of the AOC web presence including web applications and web content management to ensure the availability and efficiency of the suite of Washington State Courts applications and web pages.
Washington Courts Employment Opportunity
Administrative Office of the Courts
Web Services Manager
Information Services Division
Our Mission: To advance the timely effective and equitable operations of the Washington State judicial branch.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity inclusion accountability and teamwork.It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures backgrounds and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS
Job #:2026-41
Status:Regular Full-Time*
Location: Olympia Washington
Salary:Range 80: $114264 - $149904 per year (DOQ).
Opens: May 18/2026
Closes:June 1 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position requires at least 2 days per week (3 days is preferred) working onsite at AOC facilities
- Duties and Responsibilities
- Responsible for hiring activities; guiding mentoring and motivating staff; performance management; coordinating and managing training; budget accountability; coordination and implementation of work assignments and project plans; interfacing between staff and management to identify and resolve issues; providing leadership and technical consultation for issues and concerns with the sections operation. Supervisory duties include onboarding orientation and training; setting and communicating job requirements performance expectations and standards; managing performance; taking-action on leave requests; approving travel training purchases and equipment; resolving workplace conflicts; workforce planning; making recommendations to the ISD Director regarding hiring discipline and termination actions; and acting as liaison to other AOC sections (e.g. Human Resources Staff Services Court Services Divison) for the unit.
- Establishes and prioritizes section goals and ensures Web Services team works to efficiently and effectively meet the goals.
- Provides technical consulting regarding complex technical systems.
- Responsible for operational and business continuity within the Web Services unit.
- Advises AOC executive management and appropriate appellate court management regarding IT related strategic planning.
- Initiates procurement activities; and processes and tracks vendor invoices.
- Develops biennial Legislative budget package requests to meet the operational and strategic needs of the Web Services section.
- Reviews work product designs proposals and specifications prepared by solution architects/analysts for accuracy and completeness.
- Sets goals and determines priorities for the section. Works with staff and stakeholders to ensure objectives goals and project priorities are achieved.
- Participates in long range planning efforts for the ISD.
- Represents the agency in meetings with user committees clients and other government agencies.
- Recognizes tracks researches and informs management on project status and outstanding issues where project objectives or policy issues require resolution.
- Confers with hardware and software vendors to obtain information resolve problems execute contracts and arrange for demonstrations and evaluations to be conducted.
- Coordinates and manages training of assigned staff.
- Performs other duties as assigned.
- Qualifications and Credentials
Additional relevant years of management experience may be considered as a substitute for education on a year-for-year basis.
A Bachelors degree in Computer Science Business Administration Public Administration OR closely allied field AND:
- Five (5) years of increasingly responsible leadership experience in a complex information technology environment TO INCLUDE:
- Five (5) years of experience in web application and web content development and management AND
- Five (5) years of direct experience effectively leading supervising/managing and directing a staff of information technology professionals.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE EDUCATION KNOWLEDGE SKILLS AND ABILITIES
- Expert knowledge and experience with web application and content management; complex technical computer hardware and system/software programming techniques; management and supervisory methodologies.
- Ability to lead a large staff of IT technical professionals.
- Exhibits interpersonal leadership skills and abilities to establish and maintain professional working relationships with co-workers management and other constituents.
- Collaborates effectively with agency court state and professional colleagues.
- Exhibits knowledge of client human resource and organizational management concepts.
- Demonstrates ability to work effectively with people of different abilities and skill levels.
- Demonstrates the ability to work on multiple assignments concurrently plans work to accomplish assignments manages time to complete assigned tasks.
- Identifies analyzes and resolves problems in a consultative process bringing problems and recommendations for solutions. Ability to think critically in decision-making and problem-solving situations.
- Demonstrates ability to consistently communicate effectively both orally and in writing.
- Recognizes and solves difficult and complex strategic business problems and provides business based appropriate recommendations and sound advice.
- Understands the interaction and mission of interested groups boards committees the judicial community.
- Interfaces between staff and management regarding personnel and operational issues.
- Negotiates contract terms with vendors.
- Manages budget and fiscal responsibilities.
- Establishes a positive professional and effective working relationship with AOC executive leadership peers subordinates managers and other governmental agencies.
- Proficient in utilizing Microsoft 365 products including Teams Outlook Word OneNote PowerPoint and others with expertise appropriate to the responsibilities of the role.
- Accurately assesses the resources necessary to carry out planned actions.
- Anticipates potential problems and identifies potential solutions as well as opportunities and adjusts plans based on input.
- Performs work with attention to detail.
- Develops and accurately evaluates operating systems and related software.
- Comprehends technical material relating to the AOC software environments.
- Works independently with minimal supervision.
- Five (5) years of increasingly responsible leadership experience in a complex information technology environment TO INCLUDE:
- Supplemental Information
- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender pregnancy race color national origin ancestry religion creed physical mental or sensory disability (actual or perceived) use of a service animal marital status sexual orientation gender identity or expression veteran or military status age HIV or Hepatitis C status or any other basis protected by federal or state law. Persons of disability needing assistance in the application process or those needing this announcement in an alternative format please contact the AOC Human Resource Office at or fax or via email to.
Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.
AOC does not use E-verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information please visit
Persons legally authorized to work in the U.S. under federal law including Deferred Action for Childhood Arrivals recipients are eligible for employment unless prohibited by other state or federal law.
SPECIAL NOTE: Before a new hire a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job.
Required Experience:
Manager
