Web Services Manager

Anticipated Hiring Range: $107711 - $131946

Full Salary Range: $107711 - $156181

Why Do I See Two Salary Ranges
The City of Greeley in compliance with Colorado state law includes a salary range for all positions posted. This law improves wage transparency. We post both the full salary range and the anticipated hiring range where we expect to make an offer. Offers are based on experience education certifications and other factors.

City of Greeleys Total Rewards
The City of Greeley is committed to providing a comprehensive total rewards program that supports employees in their work by encouraging excellence andinvesting in employee development and recognition. This philosophy is grounded in fiscal responsibility organizational effectiveness and employee safety and well-being ensuring the responsible stewardship of public resources while offering meaningful and comparable rewards. This approach ensures that the city remains an attractive inclusive and rewarding work environment while also effectively serving the community.

Benefits: This position is benefits eligible. Please view our benefits guide here.

• Application deadline: July 12 2026
• First-round AI prescreening completed by: July 19 2026
• Panel interviews completed by: July 28 2026
• Anticipated start date: August 13 2026

Job Summary:

The Web Services Manager is an integral member of the IT Department and reports to the Director of IT providing strategic operational and personnel leadership for the Citys web function. This position supervises the Web Administrator role and is responsible for planning prioritizing and overseeing web development website operations digital experience improvements and related service delivery. The role combines technical expertise with people leadership to ensure the Citys website ecosystem remains secure accessible scalable user-centered and aligned with organizational priorities. The Web Services Manager also participates in departmental and organization-wide projects and meetings communicates effectively with both technical and non-technical audiences and may provide coordinated after-hours support for website incidents critical communications releases maintenance and other change management activities.

Experience Education and Skills:

Minimum Requirements:

• Bachelors degree in the field of web development computer science information systems digital communications or a related field.
• Six to eight (6-8) years of experience in web development CMS platform administration digital service delivery or related web operations work.
• Three (3) years of supervisory lead including responsibility for work prioritization coaching and team development.
• Possession of a valid drivers license.

OR
Any combination of related education experience certifications and licenses that will result in a candidate successfully performing the essential functions of the job.

Preferred:

• Masters degree in web development computer science information systems digital communications or a related field.
• Previous government or non-profit experience.

Knowledge Skills and Abilities:

• Strong knowledge of modern web architecture content management systems and digital service delivery practices.
• Strong understanding of full stack web development concepts including front-end frameworks API integrations deployment workflows and CMS-driven development.
• Working knowledge of Sitecore or similar enterprise CMS platforms; Sitecore JSS and Serialization experience preferred.
• Knowledge of NextJS React GraphQL NodeJS HTML CSS JavaScript and TypeScript sufficient to direct technical work review approaches and support solution planning.
• Strong knowledge of performance optimization accessibility semantic HTML ARIA SEO analytics and usability best practices.
• Proficiency using Git/GitHub for version control workflow coordination and release practices.
• Experience implementing and interpreting Google Analytics Google Search Console Google Tag Manager and related reporting tools.
• Strong project and backlog management skills related to web activities information flow processes work intake prioritization and documentation.
• Strong customer service conflict management facilitation and relationship management skills.
• Ability to coach mentor and develop technical and non-technical staff.
• Thorough knowledge and ability to apply Colorados Digital Accessibility Law HBTitle II of the Americans with Disabilities Act and Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
• Strong critical thinking and problem-solving skills.
• Ability to organize and analyze data and use performance insights to guide decision-making.
• Demonstrated ability to interact with others in a way that results in cooperation mutual respect and common benefit.
• Strong UI/UX sensibility sufficient to guide digital experience decisions and review proposed solutions.
• Ability to work and thrive in a fast-paced environment learn rapidly and support diverse web technologies and techniques.
• Superior attention to detail and follow-through.

Essential Functions:

Web Program Leadership

• Manages the Web Administrator role including work assignment performance management coaching mentoring and professional development.
• Provides day-to-day leadership for web operations development priorities service intake and issue resolution.
• Creates and maintains workflows for web-related work to provide visibility balance workload and ensure timely delivery of projects and support requests.
• Manages website requests coordinates tactical and strategic initiatives develops implementation plans and recommends improvements to existing website capabilities.
• Establishes team standards for documentation support release coordination and technical quality.

Platform and Website Management

• Oversees the Citys CMS platform and related web technologies providing direction on platform usage feature development integrations and operational support.
• Prioritizes and communicates the backlog of web enhancements defects and functional improvements.
• Oversees maintenance updates deployment coordination and lifecycle planning for the web codebase CMS interfaces and web components.
• Supports and reviews technical approaches for CMS administration component maintenance page creation integrations and documentation.
• Partners with IT and other internal stakeholders on infrastructure hosting security integrations incident response and related web initiatives.

Website Strategy and Stakeholder Coordination

• Collaborates to define website vision priorities structure and roadmap in alignment with City and departmental goals.
• Establishes develops and maintains strategic relationships with department leaders managers and internal stakeholders to review requests determine scope and align work with organizational needs.
• Communicates website status priorities risks progress and future development plans to technical and non-technical audiences.
• Recommends process improvements standards and service delivery enhancements that improve efficiency usability and consistency across web operations.

Accessibility Quality and Performance Oversight

• Ensures the website and related digital services align with applicable accessibility requirements including Colorado digital accessibility requirements ADA Title II and WCAG 2.1 AA standards.
• Oversees practices for usability information architecture performance optimization search visibility and digital quality assurance.
• Monitors analytics site health and usage trends to guide prioritization and continuous improvement.
• Ensures appropriate content audits technical reviews and maintenance activities occur to support website health uptime and content quality.
• Supports after-hours web response critical communications publishing maintenance windows and emergency updates as needed.
• Performs other duties as assigned.

Supervisory Responsibilities: Organize and delegate assignments to team members; Hiring training motivating and coaching employees; Evaluate employee performance and goal setting; Hold employees accountable for assigned task and goals; Provide timely and constructive feedback and training opportunities; Provide training opportunities with a focus on employee development; Resolve conflicts and complaints; Analyzing information and processes and develop more effective or efficient processes; Establishing and achieving business and financial objectives; Ensure compliance with safety procedures

Travel: Category A-Standard Local Travel: This position requires occasional local travel within the County. Employees may be expected to walk or drive short distances to attend meetings trainings or perform work at other city buildings or partner sites.

Work Environment:

• Works primarily in a standard office environment including extended periods at a desk or workstation.
• Works in a setting with a noise level that is typically low to moderate and consistent with a professional office environment.
• May occasionally travel to other offices or off-site locations for meetings or project-related work depending on business needs.

Physical Requirements:

• Occasionally walks stands and moves throughout the office with mobility consistent with clerical work.
• Frequently performs repetitive tasks requiring manual dexterity including typing writing and operating standard office equipment.
• Occasionally lifts or carries objects weighing up to 15 pounds.
• Frequently maintains focus and productivity for extended periods while performing assigned job duties.
• Occasionally bends stoops squats climbs stairs pushes pulls and reaches above shoulder level.
• Frequently uses visual ability to read printed and digital documents view computer screens and complete detail-oriented tasks.
• Frequently uses hearing ability to participate in verbal communication in person by phone and in virtual settings.

EOE Statement:The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex nationalorigin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: .

Conditions of Employment: The City of Greeley is an at-will and the City may terminate employment at any time for any reason. Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test a background and national sex offender search a motor vehicle record search and for some positions a physical demands evaluation. For more information about City policies and practices during the recruitment process including but not limited to EOE Reasonable Accommodation and pre-employment screenings please visit our career pageHERE.