Warranty Clerk

Warranty Administrator Automotive Dealership

Starling Chevrolet Orlando is seeking a detail-oriented Warranty Administrator to join our Service department. If you thrive on accuracy follow-through and keeping claims moving wed like to talk to you.

What youll do

Prepare submit and track warranty extended service contract and goodwill claims to the manufacturer
Review repair orders for accuracy proper coding required documentation and technician story/cause/correction
Follow up on pending suspended and rejected claims to ensure timely payment
Reconcile warranty receivables and resolve chargebacks
Stay current on manufacturer warranty policies bulletins and labor operation/time guidelines
Maintain warranty parts retention and scrap per manufacturer requirements
Work closely with service advisors technicians and the service manager to correct claim issues

What were looking for

Prior automotive warranty administration experience preferred (manufacturer-specific experience a plus)
Familiarity with dealership DMS Tekion and General Motors Global connect claim portal a plus
Strong understanding of repair orders labor operations and parts coding
Excellent attention to detail organization and follow-up
Ability to meet submission deadlines and minimize claim aging
High school diploma or equivalent; valid drivers license

What we offer

Competitive pay
Medical/dental/vision 401(k) PTO employee discounts
Stable team-oriented work environment with growth potential