Warehouse Management Systems Manager

This position will work closely with Distribution Operations IT WMS vendors and warehouse automation partners to ensure warehouse technology supports efficient receiving inventory management replenishment picking packing shipping and fulfillment operations.

The ideal candidate combines hands-on WMS expertise with a strong understanding of distribution center operations. This individual will troubleshoot system and process issues support warehouse automation improve operational efficiency and help optimize a recently implemented WMS environment.

This is an excellent opportunity for a hands-on WMS professional to take ownership of a critical warehouse technology environment and play a key role in improving system performance operational efficiency and fulfillment capabilities at a high-volume Distribution Center.

• Serve as the primary on-site owner and subject matter expert for the Distribution Centers WMS.

• Provide daily WMS support for receiving inventory replenishment allocation waving picking packing shipping and fulfillment.

• Troubleshoot issues involving the WMS ERP integrations automation data hardware and warehouse processes.

• Partner with Distribution Operations IT and technology vendors to resolve system and operational issues.

• Monitor WMS performance and identify issues affecting productivity inventory accuracy and order flow.

• Support warehouse automation technologies including Exotec goods-to-person automation and Tompkins T-Sort.

• Monitor interfaces and data flow between the WMS ERP automation platforms and other warehouse technologies.

• Support RF scanners printers mobile devices and other technology used throughout the Distribution Center.

• Analyze warehouse data KPIs inventory movement and order flow to identify bottlenecks and improvement opportunities.

• Recommend and implement WMS configuration changes and process improvements to improve throughput inventory accuracy and efficiency.

• Support WMS enhancements upgrades testing deployments and post-go-live stabilization.

• Develop test scenarios and coordinate testing for system changes and integrations.

• Create and maintain WMS documentation troubleshooting guides and standard operating procedures.

• Train warehouse supervisors managers super-users and associates on WMS functionality and process changes.

• Serve as the primary liaison between Distribution Center Operations and Corporate IT for WMS-related issues and initiatives.

• Coordinate with WMS automation hardware and technology vendors through issue resolution.

• 7 years of experience supporting Warehouse Management Systems in a high-volume distribution or fulfillment environment.

• Strong hands-on understanding of distribution center operations and fulfillment processes.

• Experience supporting enterprise WMS platforms such as Manhattan Blue Yonder/JDA Körber/HighJump Infor SAP EWM Intra1 or similar systems.

• Experience troubleshooting WMS and warehouse process issues in a live production environment.

• Experience with WMS configuration testing upgrades deployments implementations and post-go-live support.

• Strong knowledge of receiving inventory control replenishment allocation waving picking packing shipping and fulfillment.

• Experience supporting ERP-to-WMS integrations and system interfaces.

• Experience working with RF scanners printers mobile devices and warehouse technology.

• Experience with warehouse automation is strongly preferred.

• Working knowledge of SQL and warehouse reporting tools is a plus.

• Experience developing operational reports dashboards and KPIs.

• Strong problem-solving communication vendor management and project coordination skills.

• Experience in consumer products apparel retail e-commerce wholesale or direct-to-consumer distribution.

• Experience supporting automated picking goods-to-person sortation or other warehouse automation technologies.

• Experience with Exotec Tompkins Robotics/T-Sort or Hy-Tek Intra1 is a plus.

• Experience supporting a WMS implementation major upgrade or post-go-live stabilization.

• Previous leadership or management experience within Distribution Center Operations or Warehouse Systems is highly desirable.

Nesco Resource offers a comprehensive benefits package for our associates which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical Vision Dental 401K and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

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