Warehouse Control Center Specialist

We are seeking an experienced Warehouse Control Center Specialist to oversee the daily administration monitoring and optimization of warehouse control center operations. This position plays a critical role in maintaining visibility across warehouse and supply chain activities by ensuring system accuracy resolving operational issues and driving continuous process improvements.

The ideal candidate will possess strong analytical technical and communication skills with experience supporting warehouse management systems transportation management systems or enterprise resource planning (ERP) platforms. This individual will collaborate closely with operations IT and cross-functional teams to improve efficiency data integrity and overall supply chain performance.

This is a high-priority opening and we are looking to fill the position as quickly as possible while following our standard onboarding procedures. Due to the technical nature of the role we recognize this may be a challenging position to fill and are seeking qualified candidates immediately.

• Monitor coordinate and optimize daily warehouse and internal logistics operations.
  
• Serve as the primary system user and subject matter expert for warehouse processes and logistics platforms.
  
• Monitor real-time operational data to proactively identify and resolve issues before they impact productivity or customer service.
  
• Develop and maintain process documentation including Standard Operating Procedures (SOPs) process maps and workflow documentation.
  
• Create training materials and provide system training to warehouse personnel and key users.
  
• Analyze key performance indicators (KPIs) to identify operational bottlenecks and recommend process improvements or automation opportunities.
  
• Audit system data to ensure accuracy and maintain reporting integrity.
  
• Coordinate with operations IT teams software vendors and external partners during system enhancements and implementations.
  
• Lead continuous improvement initiatives focused on increasing warehouse efficiency productivity and system performance.
  

• Bachelors degree in Supply Chain Management Logistics Business Administration Industrial Engineering or a related field.
  
• Minimum of 3-5 years of progressive experience in warehouse operations logistics or transportation.
  
• At least 1-2 years supporting warehouse systems or serving as a key system user.
  
• Equivalent combinations of education and relevant experience will be considered.
  

• ERP experience (SAP S/4HANA preferred)
  
• Warehouse Management Systems (WMS)
  
• Transportation Management Systems (Oracle Blue Yonder or similar)
  
• Advanced Microsoft Excel (Pivot Tables VLOOKUP XLOOKUP Power Query)
  
• Power BI or Tableau
  
• Supply Chain Visibility Platforms (FourKites Project44 or similar)
  
• Process mapping and workflow documentation (BPMN or similar)
  

• Warehouse Operations
  
• Supply Chain Analytics
  
• Continuous Improvement
  
• Process Optimization
  
• Data Analysis
  
• Cross-Functional Collaboration
  
• Problem Solving
  
• Project Leadership
  
• Communication Skills
  
• Time Management
  
• Decision Making
  
• Attention to Detail
  

• APICS Certified Supply Chain Professional (CSCP)
  
• Lean Six Sigma Green Belt or Black Belt
  
• Other relevant logistics or continuous improvement certifications
  

• Ability to sit stand and walk throughout the workday.
  
• Frequent computer and keyboard use.
  
• Occasionally lift push pull or carry up to 50 pounds.
  
• Ability to work in both office and warehouse environments as needed.