Warehouse and Food Supply Operations Manager

ALIVE! is a mission-driven nonprofit dedicated to providing basic needs assistance e.g. supporting families through food assistance housing support and community engagement. We serve our community with compassion innovation and accountability.

The Warehouse Operations and Logistics Manager is a senior leadership role at ALIVE! responsible for building strengthening and sustaining the organizations operational backbone logistics scheduling inventory fleet management volunteer management and procurement while also ensuring effective high-quality delivery of ALIVE!s core food programs.

Reporting directly to the Assistant Executive Director this position works side-by-side with and directly supervises the Operations and Logistics Director while also overseeing the Program Director and Food Program Manager/Coordinator. This is a hands-on operational leadership role: the ideal candidate brings existing skill or strong readiness to build skill in the mechanics of running a complex logistics and service-delivery operation not just program strategy.

The Manager will lead efforts to modernize and smooth out ALIVE!s operational systems standardize processes improve staff accountability and maintain high standards for program quality client experience and reliable data with a particular emphasis on getting the operational side of the house (logistics scheduling inventory fleet volunteers procurement) running efficiently and sustainably.

• Work side-by-side with and directly supervise the Operations and Logistics Director to strengthen day-to-day warehouse operations distribution logistics transportation and multi-site coordination.

• Build out and improve scheduling systems across programs staff and volunteers to ensure reliable efficient coverage.

• Own fleet management: vehicle maintenance safety compliance utilization tracking and driver protocols.

• Develop implement and monitor SOPs across operational areas to ensure consistency efficiency safety and accountability.

• Lead operational planning to support growth scalability and continuous improvement.

• Oversee inventory management systems ensuring accurate tracking of food and goods sourcing storage movement and distribution.

• Strengthen procurement processes vendor relationships sourcing strategies and cost controls.

• Monitor inventory levels forecasting distribution patterns and utilization rates to minimize waste and maximize available resources.

• Develop systems that improve inventory visibility accountability and operational efficiency across all locations.

• Ensure volunteers supporting operations and programs are adequately recruited onboarded trained and scheduled.

• Coordinate closely with volunteer management staff to align volunteer engagement with operational needs.

• Provide strategic and hands-on oversight of ALIVE! food programs distribution systems and warehouse-supported services.

• Ensure programs align with community needs organizational priorities and best practices in food access food handling/safety and cultural relevance.

• Partner with the Assistant Executive Director on innovation strategic planning and long-term program development.

• Establish clear protocols for data entry validation auditing and reporting across logistics inventory volunteering and program outcomes.

• Define and monitor KPIs related to operational performance inventory management fleet utilization volunteer experience and service delivery.

• Conduct regular data audits and operational reviews to strengthen performance.

• Directly supervise the Operations and Logistics Director Program Director and Food Program Manager providing coaching guidance and performance management.

• Establish clear expectations performance standards and measurable outcomes across supervised teams.

• Foster a culture of accountability professionalism and continuous improvement.

• Ensure staff are trained in SOPs safety procedures inventory systems and data practices.

• Work across departments to strengthen communication and coordination between operations programs and client-facing services.

• Work closely with the Assistant Executive Director on budget forecasting and resource allocation.

• Maintain relationships with suppliers vendors and community partners as directed.

• Bachelors or Masters and/or equivalent demonstrated experience in operations logistics or supply chain management.

• 710 years of progressively responsible leadership experience in operations logistics fleet/facilities management program management or related fields.

• Demonstrated experience leading managers and supervising multi-functional teams including staff whose skill sets may differ from ones own (e.g. supervising a logistics specialist while building ones own logistics fluency).

• Strong experience or strong demonstrated capacity to quickly build experience managing scheduling fleet operations warehouse logistics inventory controls and procurement.

• Experience developing SOPs quality control measures and accountability frameworks.

• Experience managing budgets and operational resources.

• Excellent leadership communication analytical and problem-solving skills.

• Strong technology skills including proficiency with Microsoft Office (particularly Excel) and Microsoft Teams with experience using implementing or optimizing operational systems such as inventory management scheduling CRM ERP fleet management or similar platforms.

• Direct experience with fleet management scheduling software or logistics systems.

• Experience with food access programs food banks or hunger relief organizations.

• Experience implementing SOPs inventory systems and data governance practices.

• Background working with volunteers and community-based partnerships.

• Professional proficiency in Spanish is preferred.

• Operational and logistics leadership (scheduling fleet inventory procurement)

• Team development coaching and accountability including supervising specialized staff

• Quality control and continuous improvement

• Data fidelity and data-informed decision making

• Change management and organizational effectiveness

• Mission-driven leadership and service excellence

• Reliable efficient food distribution across all ALIVE! programs.

• Well-defined operational processes and standard operating procedures.

• Accurate inventory and operational data that support informed decision-making.

• Strong cross-functional collaboration between programs and operations.

• A high-performing team that is accountable engaged and focused on continuous improvement.

• Developing operational systems that can scale to meet growing community needs.

• The anticipated salary range for this position is $85000$95000 annually commensurate with experience qualifications and demonstrated skills. ALIVE! also offers a comprehensive benefits package.

At ALIVE! you will be part of a passionate community-driven team working to make a meaningful difference in peoples lives. We offer a supportive work culture opportunities for professional growth and the chance to help build a more just and connected community.