VPMD Operational Strategy & Performance

The VP/Managing Director of Operations Strategy & Performance leads the development and execution of the strategic direction for OneMains Operations organization. This executive partners with senior leaders to translate enterprise strategy into measurable business results by driving strategic planning performance management operational excellence and transformation initiatives.

Working across Operations Product Technology Finance HR Risk Compliance Analytics and other business partners this leader establishes performance frameworks oversees executive reporting and governance and leads initiatives that improve operational efficiency enhance the customer experience and support long-term growth. This role also identifies opportunities to evolve operating models and leverage emerging technologies to help Operations meet changing customer and business needs.

• Develop and execute the Operations strategic roadmap aligning priorities with enterprise objectives.
• Translate business strategy into actionable initiatives measurable goals and implementation plans.
• Lead annual and multi-year strategic planning and business planning activities.
• Establish governance routines to monitor strategic initiatives measure progress and drive accountability.
• Oversee the Operations performance management framework including KPIs scorecards dashboards and executive reporting.
• Lead monthly and quarterly business reviews providing insights into operational performance risks and opportunities.
• Partner with senior leaders across the organization to prioritize initiatives and improve cross-functional execution.
• Evaluate customer engagement strategies service delivery models and operational processes to identify opportunities to improve efficiency and customer experience.
• Lead operational transformation initiatives focused on scalability continuous improvement and organizational effectiveness.
• Assess emerging technologies automation AI and industry trends to identify opportunities that create business value while balancing risk and operational readiness.
• Develop executive presentations strategic recommendations and business cases that support enterprise decision-making.
• Foster a culture of operational excellence innovation accountability and continuous improvement.
• Build develop and mentor high-performing teams while serving as a trusted advisor to executive leadership.

• Bachelors degree in Business Finance Operations Management Economics or a related field.
• 12 years of progressive leadership experience in operations strategy business management consulting analytics or a related discipline.
• Experience developing and executing enterprise or operational strategy.
• Proven success leading large-scale operational improvement or transformation initiatives.
• Experience designing and managing performance management frameworks executive reporting and governance processes.
• Strong analytical and strategic thinking skills with the ability to translate data into business decisions.
• Demonstrated ability to influence senior leaders and build strong cross-functional partnerships.
• Excellent executive communication and presentation skills.
• Proven ability to lead teams develop talent and drive organizational change.

• MBA or other advanced degree.
• Experience within financial services or other highly regulated industries.
• Experience leading enterprise performance management operational excellence or business transformation functions.
• Familiarity with customer journey optimization operating model design and workforce strategy.
• Experience evaluating and implementing emerging technologies automation or AI-enabled operational solutions.

Target base salary range is $220000-$250000 which is based on various factors including skills and work addition to base salary this role is eligible for a competitive additional compensation program that is based on individual and company performance.

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912 weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators our team thrives on transformative digital thinking customer-first energy and flexible work arrangements that grow lives careers and our company. At every level were committed to an inclusive culture career development and impacting the communities where we live and work. Getting people to a better place has made us a better company or over a century. Theres never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with:

• Health and well-being options including medical prescription dental vision hearing accident hospital indemnity and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays prorated based on start date)
• Paid volunteer time (3 days per year prorated based on start date)

OneMain Holdings Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age ancestry citizenship status color creed culture disability ethnicity gender gender identity or expression genetic information or history marital status military status national origin nationality pregnancy race religion sex sexual orientation socioeconomic status transgender or on any other basis protected by law.