VP Risk Operations Embedded Finance

We define fintech partnerships. The Bancorp does more than enable payments innovation. We work side by side with clients combining deep expertise with a technology-forward approach to deliver creative practical solutions. We dont settle for whats possible today. We look ahead to whats next helping clients grow and innovate with confidence.

The VP Risk Operations - Embedded Finance oversees day-to-day risk operations supporting embedded financial
products. This role owns operational risk processes across partner onboarding transaction monitoring fraud
investigations and issue management ensuring scalable and compliant execution in a high-growth environment.
This position collaborates closely with Product Compliance Engineering and external partners to design implement
and continuously improve risk controls. It plays a key role in supporting new product launches scaling operations and
maintaining strong governance aligned with regulatory expectations and internal risk appetite.

1. Risk Operations Execution
   • Leads transaction monitoring fraud detection investigations and exception handling.
   • Manages operational risk workflows across onboarding steady-state operations and product launches.
   • Ensures consistent execution of risk controls across embedded finance programs.
   • Maintains SLAs and operational procedures supporting risk activities.
2. Regulatory Compliance and Controls
   • Ensures adherence to AML/BSA KYC/CIP fraud consumer protection and payments regulations.
   • Translates regulatory and policy requirements into operational processes.
   • Maintains documentation and governance materials supporting regulatory oversight.
   • Supports audit regulatory inquiries and examiner reviews.
3. Partner Risk Management
   • Supports partner due diligence onboarding and ongoing monitoring.
   • Evaluates third-party service providers supporting fraud disputes AML/BSA and operations.
   • Collaborates with partners to ensure alignment with risk and compliance standards.
   • Addresses and resolves partner-related risk issues and escalations.
4. Risk Monitoring and Reporting
   • Tracks key risk indicators and operational metrics to identify trends and control gaps.
   • Produces reporting on risk performance and operational effectiveness.
   • Drives remediation actions based on data-driven insights.
   • Manages risk incidents escalations and issue resolution processes.
5. Cross-Functional Collaboration
   • Partners with Product and Engineering to embed risk controls into system design.
   • Works with Compliance and Legal to operationalize regulatory requirements.
   • Supports new product development and launch readiness from a risk perspective.
   • Aligns risk operations with broader program management strategy.
6. Team Leadership and Development
   • Leads coaches and develops risk operations staff.
   • Oversees hiring training and performance management.
   • Promotes operational excellence and high-quality service delivery.
   • Builds a scalable team structure aligned with business growth.
7. Innovation and Continuous Improvement
   • Drives process optimization and automation initiatives.
   • Identifies opportunities to enhance scalability through technology and AI.
   • Improves efficiency and accuracy through data-driven decision making.
   • Strengthens risk frameworks as the embedded finance portfolio expands

Manager Responsibilities

• Manages team of employees by overseeing day-to-day operations.
• Sets high performance standards and manages team performance in accordance with HR policies and procedures.
• Creates a flexible and energized work environment fostering an atmosphere that enables employee trust and engagement.
• Inspires confidence and motivates others to perform at their best.
• Develops staff while effectively addressing performance issues.

• Bachelors degree or equivalent professional experience.
• 8 years of management experience in banking or fintech with focus on risk management compliance or embedded finance.
• Deep knowledge of U.S. banking payments identity verification financial crimes compliance and risk management.
• Experience in operational risk program governance or control oversight in a regulated environment.
• Experience working with third-party providers supporting card programs deposit products fraud disputes or AML/BSA operations.
• Strong understanding of consumer banking regulations and card network rules including UDAAP Reg Z Reg E FDIC guidelines and Visa/Mastercard requirements.
• Proven ability to collaborate with cross-functional teams and senior leadership.
• Advanced degree or professional certifications such as CAMS CFE or CRCM.
• Experience supporting Banking-as-a-Service or embedded finance programs.

What Success Looks Like

• Risk operations are efficient scalable and fully aligned with regulatory expectations.
• Risk controls are effectively embedded into processes and systems minimizing losses and operational issues.
• Metrics demonstrate strong performance timely issue resolution and continuous improvement.
• The team operates with high accountability and expertise supporting business growth while maintaining a strong risk posture.

Why This Role Matters

This role is essential to safeguarding The Bancorps embedded finance portfolio by ensuring robust scalable and compliant risk operations. It enables sustainable growth protects against financial and regulatory risk and strengthens the foundation for long-term partner success.

This job will be open and accepting applications for a minimum of five days from the date it was posted.

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the jobs location. We offer competitive pay that varies based on individual experience qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more you are welcome to discuss with us as you move through the selection process.

Working at The Bancorp Bank N.A. and Benefits Information: Culture & Background Screening