VP, Product Management, Retail

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

The VP of Product Management for the Retail vertical is responsible for defining and executing the product vision strategy and roadmap for Clovers Retail Vertical serving several hundred thousand SMBs across the world. This leader will own the Retail product portfolio delivering innovative point-of-sale commerce payments inventory customer engagement omni-channel and operational capabilities that enable SMB and Mid-Market retailers to grow their businesses.

This leader will work across Engineering Design Sales Marketing Operations Risk Customer Success and external technology partners to deliver differentiated commerce solutions that drive customer growth merchant retention and revenue expansion. The ideal candidate combines deep retail technology expertise exceptional product leadership commercial acumen and experience scaling SaaS and payments platforms.

What You Will Do:

Product Strategy Product Development and Portfolio Leadership

• Define the long-term product strategy and multi-year roadmap for the Retail business.

• Own the Retail product portfolio including POS software hardware payments inventory management employee management omni-channel commerce customer loyalty and reporting.

• Lead end-to-end product management from concept through launch and continuous optimization.

• Partner with Engineering and Design to deliver modern cloud-based AI-enabled retail solutions.

• Drive customer-centric product development through data market insights and merchant feedback.

• Balance innovation with operational excellence and platform scalability.

• Ensure seamless integration across the Merchant Solutions ecosystem.
  

Commerce Innovation

• Develop differentiated omni-channel commerce capabilities.

• Expand embedded financial services within retail workflows.

• Build AI-powered solutions that improve inventory forecasting merchandising employee productivity pricing optimization and customer engagement.

• Drive integrations with ERP accounting ecommerce marketplaces and third-party applications.
  

Commercial Leadership

• Own Retail product business performance including revenue growth customer adoption retention and profitability in partnership with the Commercial Organization.

• Partner with Sales and Marketing on commercialization strategies including pricing packaging and go-to-market.

• Monitor market trends and competitive positioning.

Leadership

• Lead and develop high-performing Product Managers.

• Create a culture of innovation accountability customer obsession and execution.

• Drive cross-functional alignment across Engineering Sales Marketing Customer Success Finance Operations and Support.

What You Need to Have:

• 12 years in Product Management.

• Experience building retail commerce or POS platforms.

• Deep knowledge of retail operations payments inventory management omni-channel commerce and SaaS.

• Demonstrated ownership of large product portfolios and P&L responsibility.

• Experience leading cross-functional teams in complex matrix organizations.

Preferred Qualifications

• Experience with other SMB commerce platforms.

• Knowledge of embedded finance and AI-powered commerce.

• Experience managing international product portfolios.

Visa Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Salary Range

These pay ranges apply to employees in Sunnyvale California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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