VP, Operations Americas

Crown Technical Systems a Flex Company is a leader in power distribution and protection systems concentrating on sophisticated state-of-the-art relay and control panels medium voltage switchgear and enclosures (power/control buildings/ E-Houses). We specialize in customized turn-key solutions that ensure safe secure and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training mentorship and a culture of internal promotion we empower you to reach your full potential and contribute to projects that truly matter.

Responsible for leading strategic operations for a Critical Power engineer-to-order business ensuring safe predictable and profitable delivery of complex customer-specific electrical infrastructure solutions for data center and mission-critical environments. The role drives operational excellence across engineering release procurement production project execution quality site readiness and customer delivery while building scalable processes leadership capability and cross-functional accountability across sites and functions.

Responsibilities:

• Drive accountability for all results related to operations including safety quality delivery cost cash customer commitments project margin and operational performance across complex engineered programmes.
• Participate in the development of business strategy and operating plans translating growth objectives customer demand and capacity requirements into executable operational roadmaps.
• Lead implementation of business plans and ensure delivery through clear metrics governance routines escalation paths and disciplined performance management.
• Establish and maintain strong relationships with strategic customers hyperscale/data centre clients consultants suppliers and industry experts to maintain a clear pulse on market expectations competitive positioning and customer delivery standards.
• Coordinate with Engineering Product Management Sales Operations Project Management Supply Chain Quality Finance and other Flex / Anord Mardix sites to deliver integrated end-to-end operational excellence.
• Establish procurement production engineering services and project execution practices that support engineer-to-order variability controlled design changes material readiness build sequencing and customer-specific specifications.
• Create robust operating mechanisms for Sales Inventory & Operations Planning capacity planning order intake readiness engineering release long-lead material management production scheduling and on-time customer delivery.
• Drive operational discipline in configuration management change control design-for-manufacture non-conformance reduction lessons learned and continuous improvement across engineered solutions.
• Coach mentor and develop operations leadership building accountability succession strength and the capability to operate in a fast-growth project-led manufacturing environment.
• Leverage industry practices lean methodologies digital tools automation opportunities and standard work to improve productivity lead time cost competitiveness and repeatability without compromising customer-specific engineering requirements.
• Establish strong relationships with top customers and service partners ensuring proactive communication credible recovery planning and executive-level responsiveness on critical programmes.
• Influence change management through collaboration data-led decision making metric management and clear communication across functions sites and regions.
• Drive innovative solution design and scalable operating models that support business growth speed quality sustainability compliance and best-in-class customer experience.
• Ensure operations comply with applicable health safety environmental quality regulatory and customer-specific requirements relevant to electrical infrastructure and mission-critical power environments.

Qualifications

Education / Experience

• Bachelors degree in Business Management Engineering Operations Supply Chain or related discipline; MBA strongly preferred.
• Typically 10 years of manufacturing / operations experience including 7 years in management.
• Experience in project-led engineer-to-order electrical infrastructure industrial manufacturing or mission-critical environments preferred.
• Relevant professional certifications in Lean Six Sigma Project Management Operations Management Supply Chain or Engineering are desirable where applicable to the region or business context.

Knowledge / Skills / Abilities

• Strong functional mastery of operations with understanding of engineering supply chain project management quality and commercial interfaces.
• Clear communication negotiation and influencing skills.
• Strong P&L understanding cost improvement capability and ability to use performance data to drive accountability.

Critical Power / ETO Requirements

• Understands customer-specific engineering specification control long-lead procurement production readiness test requirements and high-consequence delivery expectations in critical power environments.

Scope / Impact

• Impacts annual operational direction and financial success of the function and/or site.
• May carry functional P&L responsibility and lead major operational initiatives.

Decision Making / Discretion

• Makes tough decisions takes calculated risks and is accountable for actions. Decisions may affect site performance and customer commitments.

Supervision / Leadership

• Recognizes and develops talent as a key element of executing operational business plans. Ensures Flex values are embedded in site work life and operational leadership behaviours.

What youll receive for the great work you provide:

• Full range of medical dental and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Is Sponsorship Available

Crown is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown you must complete the application process first).