Volunteer Coordinator

JOB TITLE: Volunteer Coordinator

STATUS: Non-Exempt Full-time 40 hours/week

SUPERVISOR: Volunteer Manager

DEPARTMENT: Volunteer Services

PAY RANGE: $19.50-$23.00/hour

Job Description

Volunteers are critical to achieving KHSs mission. Our 350-plus active volunteers work in every aspect of our operation from direct animal care to outreach events. We could not operate the shelter without their support. Recruiting training scheduling and retaining our volunteers is crucial to the success of our organization.

The Volunteer Coordinator is part of the volunteer team responsible for the success and management of our volunteer program ensuring that volunteers are effectively utilized and continuously supported throughout the organization. The Volunteer Coordinator works under the direct supervision of the Volunteer Manager. They interact with the volunteers daily and must be approachable and supportive.

The Volunteer Coordinator reports to the Volunteer Manager.

Specific Duties include:

The Volunteer Coordinator is responsible for supporting volunteer recruitment efforts through online marketing and social media community events in person networking and other activities as directed by the Volunteer Manager.

Orientation and Training

The Coordinator welcomes new volunteers to KHS through regularly scheduled virtual and in-person orientation sessions; they assist with processing applications performing background checks and scheduling volunteers into regular work shifts. They connect volunteers with their supervisors and follow up to ensure that the volunteers are integrating smoothly into their KHS department.

The Coordinator assists with a variety of volunteer training sessions under the direction of the Volunteer Manager. They also help with developing new training materials and programs.

Volunteer Retention

The Coordinator supports the Volunteer Manager in retaining volunteers. This means:

setting and communicating clear expectations to volunteers;

working with staff to provide a supportive welcoming environment for volunteers; assisting with training staff on how to work with volunteers

helping volunteers integrate into the KHS environment;

providing frequent communication with volunteers;

seeking ongoing feedback from volunteers;

Program Support

The Coordinator will play an essential role in the expansion of community support-focused programs.

Assists with maintaining relationships with various community agencies that are sources for volunteers

Communicating KHS policies and procedures to volunteers

Assists with scheduling organizing and executing volunteer appreciation events

Performing other duties as assigned by the Volunteer Manager

Supports volunteers when we are short with dog walking animal care feline feeding hop time etc.

Schedule

The Volunteer Coordinator position is a full-time position with at least one weekend day required. The Coordinator must also be available to work occasional evenings early mornings and both weekend days as needed for special events.

QUALIFICATIONS

Required:

demonstrated people skills and a love of working with people

very strong public speaking and teaching skills with both large groups and in one-on-one situations

excellent communication skills (verbal and written)

the ability to stay calm collected and professional in stressful or emotionally charged situations

excellent time management and organizational skills

experience with Microsoft Word Outlook Excel PowerPoint and other software

the ability to multitask and work in a hectic fast-paced environment

comfort providing constructive feedback

flexibility regarding work duties and openness to changing organizational priorities and programs

the ability to be a team player and work collaboratively with other departments and personalities

the ability to communicate respectfully and effectively with people of all backgrounds

willingness and ability to work hands-on alongside volunteers as needed to complete tasks such as walking dogs taking photos of animals cleaning crates and other time-sensitive physical tasks

love of animals and comfort handling animals of all breeds sizes temperaments and behaviors

ability to handle large dogs including dogs with behavior challenges such as pulling jumpy/mouthy behaviors etc.

knowledge of (or willingness to learn) basic medical and behavior information about dogs and cats

the ability to recognize that all animals are individuals

positivity and open-mindedness towards progressive animal welfare strategies and policies

understanding of the need for and comfort with euthanasia including behavioral euthanasia

a valid drivers license and reliable transportation

the ability to lift 50 lbs and to be physically able to bend stoop kneel squat twist reach and climb steps

Kitsap Humane Society is an Equal Opportunity Employer and welcomes job applications from qualified individuals without regard to race color religion national origin gender sexual orientation age or disability.