Volunteer Coordinator Part Time 24 hours

At Bristol Hospital and Health Care we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients residents and families. We are committed to provide compassionate quality care at all times and to uphold our values of Communication Accountability Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise compassion and kindness to transform the patient experience. Make a difference. Make Bristol Hospital and Health Care your choice.

The Hospice Volunteer Coordinator is responsible for recruiting screening training scheduling and supervising hospice volunteers who provide compassionate support to patients and their families. This role ensures compliance with regulatory standards while fostering a meaningful volunteer program that enhances the quality of hospice care.

The Volunteer Coordinator serves as the primary liaison between volunteers hospice staff patients families and community organizations to promote volunteer engagement and community awareness.

• Develop and implement recruitment strategies to build and maintain an active volunteer program.
• Represent the organization at community events volunteer fairs schools churches and civic organizations.
• Conduct interviews background checks reference checks and onboarding for prospective volunteers.
• Develop initiatives to recognize and retain volunteers through appreciation events and ongoing engagement.

• Coordinate and facilitate hospice volunteer orientation in accordance with Medicare Conditions of Participation and state regulations.
• Provide ongoing education mentoring and annual competency training.
• Maintain volunteer training records and continuing education documentation.

• Match volunteers with patients and families based on individual needs preferences and volunteer skills.
• Coordinate volunteer schedules and assignments.
• Provide supervision coaching and performance feedback.
• Address volunteer concerns and resolve conflicts professionally.
• Maintain regular communication with volunteers and hospice interdisciplinary team members.

• Ensure volunteers provide compassionate companionship and emotional support.
• Coordinate volunteer assistance with respite care bereavement support administrative projects and community outreach activities.
• Collaborate with clinical staff to ensure volunteer services complement the patients plan of care.

• Maintain accurate volunteer files including:
  • Applications
  • Health screenings
  • Background checks
  • Competencies
  • Annual education
  • Service hours
• Ensure compliance with Medicare state Joint Commission and organizational standards.
• Track volunteer utilization and prepare required reports.

• Bachelors degree in Human Services Social Work Healthcare Administration Communications Human Resources or related field preferred.
• An associate degree with relevant experience may be considered.

• Two or more years of volunteer coordination community outreach healthcare hospice nonprofit or human resources experience preferred.
• Experience working with volunteers is strongly preferred.
• Hospice or home care experience is preferred.

• Knowledge of hospice philosophy and end-of-life care.
• Excellent interpersonal and relationship-building skills.
• Strong organizational and time management abilities.
• Ability to recruit motivate and retain volunteers.
• Effective public speaking and presentation skills.
• Excellent written and verbal communication.
• Ability to maintain confidentiality.
• Proficiency with Microsoft Office and electronic medical records.
• Ability to work independently and manage multiple priorities.

• Frequent sitting standing walking and computer use.
• Occasional lifting up to 25 pounds.
• Ability to travel throughout the service area to visit volunteers patients and community events.

• Office hospice inpatient patient home and community settings.
• Occasional evening or weekend hours for volunteer training appreciation events or recruitment activities.
• Local travel required.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.