Vocational Services Specialist
Phoenix, AZ - USA
Job Summary
*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*
*To ensure full consideration for a staff position please attach a resume to your application so we can gain a complete view of your experiences*
SUMMARY
The Vocational Services Specialist will provide case management and vocational support services to team members with disabilities working at Peckham. The Vocational Services Specialist also provides consultation to Peckham staff to maximize the quality of on-site vocational rehabilitation services. This position requires passing and maintaining security background checks.
MAIN DUTIES AND RESPONSIBILITIES:
Provide intensive crisis intervention support and counseling for participants as needed and make recommendations for needed interventions to promote vocational success
Provide person-centered vocational support to individuals with disabilities and other barriers to employment
Deliver one-on-one counseling coaching crisis intervention and/or training with program participants when needed and/or requested
Work to identify strategies to help team member work through everyday crisis and workplace accommodations for program participants to assist them in maximizing their vocational success
Process program-specific intake documents and maintain electronic case files for program participants
Conduct orientation sessions for new participants
Provide person-centered case management services to individuals with disabilities and other barriers to employment
Assist program participants in developing an individualized program plan in consideration of their vocational goals strengths interests functional limitations and potential utilization of assistive technology and other job accommodations
Work to identify strategies and appropriate assistive technology solutions for programparticipants to assist them in maximizing their vocational success
OTHER DUTIES AND RESPONSIBILITIES
Process initial intake documents; Develop and maintain electronic case files
Provide human resources support to program participants including new hire orientation FMLA management interactive process for accommodations and support with corrective action as needed
Communicate with community agencies and provide information about community resources to enhance support services for program participants
Work with an interdepartmental team to monitor participants progress and enhance the quality of services provided
Research and build resources and team knowledge to help Team Members navigate community resources and internal resources so they can develop independence and self-sustainability
Clearly and accurately document in case files
Complete required paperwork in a timely manner
May attend community and Peckham events throughout the year
Maintain a safe and clean work environment
Assist in the training of people with disabilities as needed
Promote Peckhams vision values and services with the highest integrity and ethics to all customers and stakeholders
Miscellaneous related duties as assigned
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
MIMIMUM QUALFICIATIONS
Bachelors degree in Rehabilitation Counseling Social Work Human Services Psychology Education or a related field
Or 2-4 years of experience supporting individuals with disabilities or barriers to employment in vocational workforce development human services or case management settings.
An equivalent combination of education training and experience that provides the required knowledge skills and abilities may be considered.
Experience assessing participant needs developing service plans and supporting individuals in achieving employment or career goals.
Ability to maintain accurate documentation and comply with program guidelines reporting requirements and confidentiality standards.
PREFERRED QUALIFICATIONS
1-year related experience in case management
Licensed Professional Counselor (LPC)
Past experience providing clinical support
Conflict Management skills and experience
Effective Communication and Writing skills
Mentoring and Coaching skills and experience
Problem Solving and quality focus
Stress Management Abilities
Understanding of public policy and applicable laws
Ability to research and build resources through community partners and Peckham programs
Ability to communicate fluently in Spanish to provide program supports instruction guidance and services to individuals who use Spanish as their primary or preferred language.
COMPETENCIES
- Analytical Thinking
- Clinical Support
- Confidentiality
- Conflict Management
- Continuous Improvement
- Effective Communication
- Effective Writing
- Mentoring and Coaching
- Problem Solving
- Project Management
- Quality
- Stress Management
PHYSICAL DEMANDS
The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.
PHYSICAL DEMANDS
The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.
PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER
EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability genetic information height weight marital status veteran status or any other protected characteristic protected by applicable federal state or local law.
REASONABLE ACCOMMODATION FOR APPLYING NOTICE
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:
- Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you
- Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you
- Email us at
- Call us at
- Visit us at: 3510 Capital City BLVD Lansing MI 48906 (M-F 8am - 4pm)
Examples of reasonable accommodations may include making a change to the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment.
Business Line:
Human ServicesLocation:
Phoenix AZWorker Sub-Type:
Staff MemberRequired Experience:
IC