Virtual Territory Business Manager North Region Remote

The Virtual Territory Business Manager (VTBM) is a virtual sales professional responsible for driving demand generation customer engagement and business performance within an assigned territory Reporting to the Regional Sales Director this role supports both pre-launch and post-launch commercial activities and executes approved strategic and tactical plans to achieve territory objectives.

The Virtual Territory Business Manager (VTBM) is a virtual sales professional responsible for driving launch readiness successful product commercialization and sustaining business growth within assigned territory through primarily digital and remote interactions. As the primary point of contact for the eye care community the VTBM develops trusted partnerships with Retina specialists comprehensive ophthalmologists optometrists genetic counselors academic medical centers referral networks and other key healthcare stakeholders to educate on disease state identify appropriate patients and support the adoption of innovative therapies.

By leveraging customer insights market analytics competitive intelligence and territory performance data the VTBM identifies opportunities prioritizes accounts anticipates barriers to adoption and implements targeted strategies that accelerate market uptake and optimize territory performance. Working collaboratively with cross-functional partners including Market Access Marketing Medical Affairs Commercial Operations and other field-based teams the VTBM ensures coordinated execution of launch strategies customer engagement initiatives and access solutions that enhance customer experience and support patient access.

The Virtual Territory Business Manager must demonstrate effective virtual account management skills and engage nurses pharmacists physicians genetic counselors office administrators and support staff through digital platforms to increase awareness of the brand and disease state.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Translate national brand strategy into a territory business strategy and corresponding tactical plan while meeting activity access and sales objectives.
• Drive product adoption through pre-call planning listening probing clinical messaging impact and supporting complex patient access education.
• Build and maintain proficiency in the disease state patient journey and product knowledge to deliver compelling clinical and diseases state awareness aligned with approved messaging and compliance standards.
• Conduct high-quality virtual customer engagements utilizing approved promotional materials digital resources and compliant messaging.
• Establish and maintain productive relationships with ophthalmologists retina specialists inherited retinal disease (IRD) specialists genetic counselors and other key stakeholders through telephone video conferencing email and approved digital communication channels.
• Leverage digital engagement tools analytics and customer insights to prioritize opportunities and maximize business impact.
• Exhibit an ownership mindset by emphasizing customer prioritization thoughtful resource allocation and an analytical view of opportunities.
• Monitor and adapt based on lead/lag indicators (identified patients referral pathways diagnostic odyssey engagement specialty pharmacy pull-through) and escalate competitive intelligence and field insights to sales leadership.
• Maintain accurate and timely documentation of customer interactions account plans and territory activities within approved CRM systems.
• Demonstrate a commitment to diversity equity and inclusion through continuous development modeling inclusive behaviors and proactively managing bias.
• All other duties as assigned.

KEY COMPETENCIES:

• Strategic thinking and execution excellence
• Demonstrated advanced clinically based selling skills
• Collaborative and adaptable ways of working
• High-level customer partnership and development
• Patient centric mindset
• Strong business acumen and market insight with an ownership mindset
• Cross-functional influence and collaboration
• Adaptability in complex evolving markets

COMMUNICATION SKILLS:

• Effectively communicate approved clinical and scientific information related to the brand to healthcare professionals ophthalmologists IRD specialists genetic counselors and office staff through virtual engagements.
• Deliver compelling disease state education and product information while remaining compliant with company policies and regulatory requirements.
• Conduct impactful video meetings virtual presentations webinars and remote educational programs with healthcare professionals and office personnel. 

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Qualifications :

MINIMUM KNOWLEDGE SKILLS AND ABILITIES:

The requirements below represent the experience education knowledge skills and abilities needed for this role.

Education:

• Bachelors degree in a related field.

Experience:

• Minimum of 3-5 years of pharmaceutical biotechnology specialty healthcare sales inside sales virtual sales or customer engagement experience with a demonstrated record of business success.
• Ophthalmology experience strongly preferred.
• Virtual pharmaceutical sales or omnichannel customer engagement experience preferred.
• Strong understanding of ophthalmology practices retina centers academic medical centers referral networks and the ophthalmology market landscape.
• Knowledge of inherited retinal diseases ophthalmology treatment pathways and patient identification processes preferred.
• Demonstrated ability to develop execute and manage strategic account plans in a virtual environment.
• Proven success in developing customer relationships and influencing treatment adoption through remote engagement channels.

PREFERRED QUALIFICATIONS:

• Existing relationships with ophthalmologists retina specialists IRD specialists genetic counselors and key opinion leaders (KOLs) are highly valued.
• Experience supporting therapies that require genetic testing or specialty patient identification processes preferred.
• Rare disease launch experience preferred.
• Virtual pharmaceutical sales inside sales customer success tele-sales or omnichannel engagement experience preferred.
• Demonstrated success utilizing digital engagement strategies to drive customer adoption and business performance.

Additional Information :

 Patient Minded - I act with the patients best interest in mind.

Client Delight - I own every client experience and its impact on results.

Take Action -  I am empowered and hold myself accountable.

Grow Talent - I own my development and invest in the development of others. 

Win Together - I passionately connect with anyone anywhere anytime to achieve results.

Communication Matters -  I speak up to create transparent thoughtful and timely dialogue.

Embrace Diversity - I create an environment of awareness and respect..

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites unsolicited e-mails or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations visit  information about EVERSANAs benefits package can be found at  EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at .

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Remote Work :

Yes

Employment Type :

Full-time