Virtual Support Assistant- Palliative Care at Home

Virtual support assistant role to support front line clinical staff in care of patients receiving palliative care in the home setting. Serve as an extension to front line staff in patient care logistics management including patient outreach consent scheduling. Responsible for coordinating with clinical staff to ensure scheduling efficacy provider orders carried out delivered and vendor interfaces successful for order completion. Support care of home based census of patients.

Patient outreach program education consent and scheduling for enrollment
Works as a member of our interdisciplinary care team assessing and addressing the complex care needs
of patients and families
Supports admission and ongoing home based census operations and follows up on orders to coordinate care
Provides administrative support for tracking enrollments and ongoing care activities (eg Appointment scheduling
discharge orders hospice transitions etc)
Communicates plan of care and assessments to front line teams
Participates in huddles/IDT meetings daily/weekly with the rest of the care teams
Strong organizational and communication skills
Documentation as required
Performs other related duties as assigned

Required:
High school diploma or equivalent.
1 years healthcare experience
Facility with online ordering systems data entry
Ability to work both day and evening shifts rotating holidays and on call
Preferred:
Associate degree ideally in healthcare
Spanish speaking proficiency/fluency
Experience working with EMR strong telephonic and coordination organizational skills

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $19.02 - $28.53 Hourly. Actual salaries depend on a variety of factors including experience education and operational need. The salary range or contractual rate listed does not include bonuses/incentive differential pay or other forms of compensation or benefits.

H1D - Palliative Care at Home - MSHH Mount Sinai Home Health