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Virtual support assistance

Ross Stores


Job Location:

Phoenix, AZ - USA

Yearly Salary: $ 42000 - 55000
Posted: 24 September 2026 (Yesterday)
Application Deadline: 22 December 2026
Vacancies: 1 Vacancy

Job Summary

We are seeking a reliable organized and customer-focused Virtual Support Assistant to provide remote administrative and operational support to our team. The successful candidate will assist with scheduling email and customer communication data entry document management and day-to-day administrative tasks.

The ideal candidate is highly organized comfortable working independently and able to manage multiple priorities while maintaining excellent communication and attention to detail.

Key Responsibilities
  • Manage email correspondence calendars appointments and schedules.

  • Respond to customer and internal inquiries professionally and promptly.

  • Provide administrative and operational support to managers and team members.

  • Perform accurate data entry and maintain digital records.

  • Prepare organize and update documents spreadsheets and reports.

  • Schedule meetings and coordinate virtual appointments.

  • Assist with customer follow-ups and routine communications.

  • Maintain organized electronic filing systems.

  • Assist with online research and information gathering.

  • Monitor task lists and follow up on outstanding assignments.

  • Coordinate virtual meetings and help prepare meeting materials.

  • Support basic invoicing expense tracking and administrative processes as needed.

  • Maintain confidentiality of company and customer information.

  • Assist with special projects and other duties as assigned.

Qualifications
  • High school diploma or equivalent required.

  • 13 years of administrative customer service virtual assistant or related experience preferred.

  • Excellent written and verbal communication skills.

  • Strong organizational and time-management abilities.

  • Proficiency with Microsoft Office or Google Workspace.

  • Comfortable using email video conferencing cloud-based applications and other online tools.

  • Strong attention to detail and accuracy.

  • Ability to work independently in a remote environment.

  • Reliable internet connection and suitable home-office workspace.

  • Professional dependable and customer-focused attitude.

  • Ability to manage multiple tasks and meet deadlines.

Compensation & Benefits
  • Salary: $42000$55000 annually depending on experience and qualifications.

  • Paid time off and company holidays.

  • Health dental and vision benefits where applicable.

  • Retirement savings plan.

  • Flexible remote work environment.

  • Professional development and training opportunities.

  • Opportunities for career growth and advancement.

How to Apply

Interested candidates should submit a current resume and a brief cover letter describing their relevant administrative customer-service or virtual support experience. Qualified candidates will be contacted to schedule an interview