Virtual Personal Assistant

Job Description:

The Virtual Personal Assistant at 111 Sign Inc. will play a crucial role in providing administrative customer service and project coordination support to ensure the smooth operation of the printing business. This position requires someone who is highly organized comfortable with technology and capable of managing multiple client orders and deadlines efficiently.

Key Responsibilities:

• Manage email inbox and calendar; schedule meetings and client calls
• Respond to customer inquiries regarding print orders quotes and turnaround times
• Follow up with clients on proofs approvals and order status
• Enter and track orders in the companys order management/CRM system
• Prepare and send invoices quotes and provide basic bookkeeping support
• Coordinate with vendors/suppliers for materials or outsourced print jobs
• Assist with social media posting and basic marketing tasks (optional)
• Organize digital files (artwork proofs contracts) in Google Drive/Dropbox
• Handle data entry research and other ad hoc administrative tasks
• Take minutes and manage action items from team meetings

Required Skills & Qualifications:

• 1 years of experience as a virtual assistant administrative assistant or similar role
• Excellent written and verbal English communication skills
• Strong organizational skills and attention to detail
• Proficiency with tools such as Google Workspace Microsoft Office Slack Trello/Asana and CRM software
• Comfortable learning printing-industry terminology
• Reliable internet connection and quiet home office setup
• Ability to work specific hours with minimal supervision

Preferred (Nice-to-Have):

• Prior experience in the printing signage or graphic design industry
• Familiarity with print management software
• Basic graphic design skills for proof-checking
• Experience with QuickBooks or similar invoicing/bookkeeping tools

Required Skills:

Microsoft Office